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What does the business qualities of an employee mean? Personal qualities of a person for a resume

Professional skills and personal qualities are a must when filling out a questionnaire or for any vacancy. In this section, you have the opportunity to express yourself by telling a potential employer about all your advantages. Some job seekers are convinced that the professional skills section is considered the key. But they are not entirely correct. Employees in the search for personnel pay the same attention to him as to personal qualities. And often their inadequacy to a certain vacancy can become a reason for refusal to the candidate.

Professional skills and personal qualities: what should be avoided?

When filling out these points, follow one simple rule: be sincere. There is no need to invent something that does not exist. The deception will open and then the employer

will be extremely disappointed. Do not write that you know how, for example, to work with the program "Photoshop", although in fact you have opened it only a couple of times. Very often recruiters give a test task to the candidate they like to determine their level of knowledge, and this is where you run the risk of getting screwed up. Also, you do not need to write in the column "personal qualities", for example, that you are a very sociable, sociable and quickly find a common language with other people, if this is not true. Another tip: do not write too much or, conversely, too little in these points about yourself, observe the measure.

Professional skills and personal qualities: what to write?

When listing your professional skills, list only what is essential and significant. For example, if you are writing a resume for a programmer's vacancy, then it will not be necessary to indicate that you are good at a computer, as this is already implied.

(programmer):

  • knowledge of PHP, JavaScript, C ++, OOP;
  • with MySQL;
  • ability to optimize queries and do database tuning;
  • working with the Zend framework.

Indicate whatever you see fit. You can also open the requirements for the vacancy (if there is such an opportunity) and add from there everything that applies to you.

The personal qualities of the employer candidate are not fully interested. It is about what may be required of the employee. For example, there is no need to write that you are a kind and warm-hearted person, since this does not apply to work. Here is a list of what you can include on your resume:

  • diligence;
  • ambition (when it comes to leadership positions, vacancies that require a creative and creative approach);
  • organization (meaning both self-organization and the ability to organize the work of the team);
  • punctuality;
  • responsibility;
  • sociability (implies several concepts: the ability to quickly establish contact with other people, sociability, talkativeness);
  • initiative (the ability to take control of the situation and develop new ideas and proposals);
  • good learning ability (the ability to quickly learn new knowledge);
  • stress resistance (the ability to work under stressful conditions).

Professional skills and personal qualities are two very important points, therefore, treat them very carefully and do not try to deceive a potential employer.

The current situation in the labor market has led to the fact that the number of resumes significantly prevails over the number of vacancies. As a result, when filling a vacancy, a competition begins, and the applicant must make his profile look like a business card.

Below are examples of what personal qualities you can indicate when so that the questionnaire does not go unnoticed by the employer. This technique will attract the attention of a potential employer and will allow you to get to a personal meeting.

What qualities should definitely be highlighted in a resume?

Hundreds of job seekers applying for one vacant position in the company invite HR officers to evaluate their candidacy. Therefore, you need to stand out against the background of other applicants, pointing out not only the relevance of the experience gained in the previous job, but also the personal characteristics inherent only to this candidate.

It is the combination of "business qualities plus personal characteristics" that are assessed by personnel officers and affect the decision to enroll a person on the staff. The personal qualities of the applicant play the same role as his professionalism!

Brevity and completeness of information

The first is the form of the questionnaire. The resume should be short, concise, and capacious. It is worth mentioning only those personal and professional qualities that correspond to the proposed position. The listing of all previously held positions is appropriate only if each previous job is related to the position for which the applicant is applying.

Moreover, less and less employers hire a person with a long track record, experience can be gained. Much more valuable properties of steel:

  • competence;
  • compliance of the candidate's knowledge with the employer's requirements;
  • livability;
  • personal interest in work (meaning the profile of the organization in general and the current project in particular).

It is on these personal qualities in the resume that personnel officers pay attention. For an experienced employer, a young college graduate may seem more interesting than a specialist with N years of experience who hasn't changed jobs all these years (and perhaps because of this is incompetent in some new areas).

Emphasis on personality

The second important point is personal positive qualities, more precisely, their correspondence to the position for which a person applies. Take, for example, such a popular property as organizational ability.

This quality is undoubtedly positive. But is it worth it to be included in the resume if a person gets a job as a seller or a cashier?

In the resume for such a position, an emphasis should be placed on those inherent in the applicant:

  • perseverance;
  • contactness;
  • stress tolerance;
  • punctuality.

These personal characteristics will no doubt be appreciated by employers who are interested in hiring a competent employee who can quickly join the team and do their job well.

A system administrator may not have communication skills, but not a middle manager, for whom this personal characteristic develops into a part of professional skills.

A versatile set of candidate personal traits that will appeal to the employer

In the event that the applicant applies for a position for which the candidate has not yet gained experience, it is worth focusing on his own prospects.

Those. list in the resume, first of all, not valuable professional skills (which do not yet exist), but positive personal qualities that will indicate the potential of the applicant.

There is no completely universal set of personality characteristics for an ideal resume - you can only give an average set of properties, which in most cases are considered positive when hiring. Which of the personality traits to choose depends on the specific vacant position.

Personal characteristics - a rough list:

  1. Ability to be objective. The ability of the employee to reasonably assess the situation and others depends on whether the subjective perception of what is happening will cause conflicts.
  2. Ability to remain attentive. It is impossible, as they say, to take such a person by surprise - he is always collected, not surprised at anything, it is difficult to bring him to confusion.
  3. Observation is also worth mentioning. Sometimes climbing the career ladder depends on this personal trait.
  4. The candidate must have the following mental qualities - they will be appreciated by the vast majority of employers:
    • analytical skills;
    • the presence of consistency, flexibility of thinking;
    • the ability to find the optimal solution in any situation, including non-standard ones.
  5. Communication skills - as already mentioned above, it is advisable to indicate them depending on the vacancy for which the applicant applies. For a number of positions, the success of the project depends on the employee's ability to conduct business negotiations. In any case, it will not be superfluous to focus on such features as:
    • non-conflict;
    • the ability to build a constructive dialogue with any opponent;
    • , i.e. the ability to lead the team;
    • desire to defend personal opinion, personal point of view.
  6. and calmness. The already mentioned competence attracts precisely the ability of a potential employee to work independently. Such a person does not require constant supervision from the management - the employee clearly understands the range of his job responsibilities and is ready to cope with his tasks.

Attention! These positive properties must correspond to reality - during the interview, the candidate will have to prove that he has all the personal qualities that the applicant wished to indicate in the questionnaire in full.

In addition, it is worth showing a sincere interest in getting a position - preparing counter questions for an interview, compiling answers in advance to possible questions of the employer, inquiring about the history of the company, etc.

Professional qualities for a resume: the most important thing in 1 minute

Professional qualities for a resume

Professional qualities - this is how one can characterize the totality of personal qualities, as well as all the skills that a person has acquired during his professional career. They can help you improve in the future and bring tangible benefits to your company.

Sometimes there are qualities that can be called professional only conditionally. For example, referring to them as "developed sense of humor", the applicant is unlikely to attract the attention of a recruiter. Unless a person is looking for a job as a party host - then the sense of humor can still be called professional.

Strong professional qualities for resume

  • striving for professional growth;
  • the ability to convince;
  • increased efficiency;
  • analytical thinking.

All this will allow the recruiter to navigate and understand how to build communication with you and what your qualities to try to better reveal during the interview.

For example, the same lack of experience can be complemented by qualities such as result orientation and quick learning. Thus, the employer, realizing that there is no need to expect instant results from a new employee, still gets the opportunity to create from him exactly the kind of specialist that is required. If your future employer is forward-thinking, you have a good chance.

Examples of professional qualities in the resume

It must be remembered that when listing any of the professional qualities, you need to coordinate this list with the requirements that apply to the position. For example, accuracy can hardly be attributed to professional qualities and defining criteria for a candidate applying for a top manager position. But it can turn out to be a very tangible plus for the secretary position. Therefore, when choosing professional qualities for a resume, consider how one or another of them will be appropriate for you in your future position.

Here are several situations associated with certain professions, for which some specific qualities are required.

An example of professional qualities for a manager's resume

  • responsibility;
  • working capacity;
  • the ability to negotiate;
  • enterprise;
  • ability to make decisions quickly.

An example of professional qualities for an accountant's resume

  • diligence;
  • accuracy;
  • punctuality;
  • organization.

An example of professional qualities for a resume of a sales manager

  • the ability to find a common language with people;
  • oratory skills;
  • the ability to quickly navigate the situation;
  • creativity.

As you can see, the difference in professional qualities is obvious. It all depends on what vacancy you intend to apply for. But do not forget that the list of qualities should not be too long. If it contains about 10 points (or even more), then there is a high probability that your resume will be put aside: after all, the recruiter will get the feeling that you are simply praising yourself. Show moderation and the recruiter will evaluate your professional qualities on the resume.

Applicants often have a question about which personality traits can be indicated in the resume, and which ones are better to be silent about.

The first stage of selection is very important, especially in serious companies and in responsible positions.

Therefore, the resume must be well written and carefully checked.

It will also be useful to use psychological techniques that allow you to create more about yourself. favorable impression.

Why specify?

How does this matter for the candidate and the company?

Why include any of your qualities on your resume?

At first glance, it seems that it is enough to list work experience, training completed, available certificates, and the recruiter will be able to make a choice.

However, the HR manager focuses not only on your work experience, but also whether you are suitable for a particular position in general.

A competent leader selects a team in such a way that employees not only find a common language with each other, but can also work effectively for the good of the organization. And this is the most difficult part of the HR manager's task.

Some professions require skill easily find a common language with people. In other positions, it is important to have attentiveness, patience, and an increased level of responsibility. The way you communicate with the team is equally important, especially if you have group work.

What do you need to specify additional personal information about yourself:

  • the employer wants to know how much you are;
  • he wants to see how you evaluate yourself;
  • it is important for the employer that in terms of personal characteristics you correspond to a certain position;
  • he wants to know if you are really ready to work for the position for which you are applying or if you have doubts.

Resume is the first stage in the selection of a candidate for a job, therefore, attention is paid to any, even at first glance, insignificant things.

Qualities that seem neutral to you can become obstacleto go to work.

Or, conversely, negative characteristics may take precedence in some positions.

Employers' requirements

Business qualities include those abilities that help a person to fulfill the task assigned to him and work in a certain position. Plays an important role special education, previous experiencework.

Assessing professional and business qualities, the recruiter is guided by what benefit the applicant can bring to the company, whether it is profitable to hire and train him.

Wrong choice of employee - this is the loss, first of all, of money and profit of the company, the need to look for a new person.

Each position has set of preferred characteristicsthat an employee must have:


There are no perfect candidates, but there are those most suitable for certain positions. There are those who will not be able to work in a certain specialty due to the peculiarities of their personality, psyche, abilities and previous experience.

In addition to personal qualities, motivation is also revealed - whether the applicant really came with a desire to get a job, or does he doubt the need for this.

What to write?

So, before you is a resume, and a difficult task arises: what to indicate in it. Don't write too many personal qualities, be able to choose the most basic and those that are most important for admission to the chosen position.

The optimal number is five. So it is easier for the employer to navigate in assessing your personality and he sees that you are able to rationally approach the description of your characteristics.

If an employee writes too many positive qualities about himself, this may indicate that he wants to show himself as much as possible. in a better light, and also that it is difficult for him to choose his most important characteristics.

Positive, strengths

What positive things to write about yourself for the HR manager when applying for a job drew attention to you? First of all, study the requirements for the position for which you are applying.

What does the employer expect from you? Look at the requirements that the company places on its employees.

If possible, talk to past and present employees. You can do this in social networks by finding special groups.

If you are just starting work, you are at the beginning of your career, then the best qualities can be considered:

  • ability to learn;
  • the ability to adapt to corporate requirements;
  • the ability to find a common language with the team, to join the work environment;
  • punctuality;
  • honesty;
  • openness to communication;
  • purposefulness;
  • a non-standard approach to work is especially important in creative teams.

For a leader, the main qualities will be slightly different:

  • flexibility of thinking, the ability to cope with complex tasks;
  • stress tolerance;
  • the presence of leadership qualities, charisma;
  • independence;
  • the ability to solve non-standard tasks;
  • the ability to lead a team, the ability to find an approach to different employees;
  • understanding of the responsibility imposed on him.

If the position involves working with people, then the presence of communication skills is advantage... It also takes into account the absence of conflict, the ability to calmly resolve disputed situations.

The employer may ask why you quit and if your work is interfering with your teamwork.

Negative, weak aspects

Negative qualities in the resume also need to be described. And here the applicant has to be especially careful. It never happens that a person has absolutely none.

They must be indicated in the resume, but you must select those that will not alienate the employer. That is, the positive qualities should stand out, and the negative ones come as an addition, personality traits that you can put up with.

Among the negative qualities you can specify the following:

The negative sides of the personality can be deciphered.

For example, what is expressed pedantry- you love to have perfect order on your table.

That is, the personality trait seems to be negative, but it can benefit the work process.

Key qualities

Your resume should reflect your core qualities. They can be conditionally divided into four types:

Attitude towards other people:

  • sociability;
  • conflict-free;
  • the ability to find a common language with colleagues;
  • ability to contact clients and achieve results;
  • benevolence.

Attitude to work:

  • responsibility;
  • punctuality;
  • accuracy;
  • attentiveness;
  • perseverance;
  • interest in the position;
  • motivation for achievement;
  • desire to learn.

Relation to the things and property of the company:


Attitude to yourself:

  • purposefulness - knows what he wants;
  • self-respect;
  • availability of the skills required for a specific position;
  • adequate assessment of yourself and your capabilities.

Additional

Additional qualities allow you to more fully reveal personality traits, reduce the severity of negative characteristics.

They can talk about the presence of creative abilities, taking courses that are not directly related to the position, but which gives the applicant some advantages.

This can be knowledge of the English language, hobbies for sports, travel, volunteering.

Highlight your business sides. Even if some skills and abilities seem insignificant to you, mention them - it can be a plus.

In addition, if you are not suitable for one position, it is likely that you will be offered another in accordance with the characteristics presented.

Examples of

For girls

As already mentioned, in many respects the presence of certain qualities depends on the position for which the applicant applies.

For girls, first of all, it is important to have modesty.

IN creative teamscan pay attention to the individual style of clothing. In the business world, it is preferable to use formal clothes with a minimum of jewelry and bright elements.

Girls are expected diligence, communication skills... It is important to be able to correctly present yourself in a team, not to separate from it and find a common language with the majority of its members.

Girls most often work as salespeople. Due to their developed communication skills, friendliness and charm, it is easier for them to find a common language with customers.

If a girl is a representative of a pedagogical specialty, then patience, love for children, interest in pedagogical activity and the presence of special knowledge are required. Experience is not always important, but the desire to work and develop in a particular position matters.

In terms of leadership qualities, girls have fewer requirements than the stronger sex. The exception is leadership positions, as well as specialties related to coaching.

Thus, list of main characteristics for women looks like this:

  • punctuality;
  • perseverance;
  • communication skills;
  • friendliness.

However, it cannot be said that there are only male characteristics and only female characteristics, in many respects everything depends on the position.

For a man

Men tend to do to more responsible positions.

For construction and engineering specialties the following characteristics are important:

  • attentiveness;
  • responsibility;
  • good physical fitness;
  • work experience and education.

It will be useful to have leadership qualities. Also taken into account lack of bad habits.

For the leader

The success of the company and the cohesion of the team largely depend on the leader. Therefore, for serious positions the selection is done most carefully.

It looks how easily and quickly the applicant builds communication. Does he have any fears - these qualities are an obstacle to entering a leadership position.

The leader must be demanding, but at the same time be able to show gentleness and concessions in some moments in order to achieve certain goals and effective team management.

A tyrannical leader will keep the state at bay, but fear will hinder achievement and affect employee turnover. A director who is too soft cannot either effectively manage staff and monitor their activities.

For high positions, having a high level of energy is important, since the work requires a lot of dedication and is associated with constant movement and stress.

An important property is independence... The top manager has to rely on himself to make decisions. He must be able to take responsibility for his actions, not hesitate in the choice and set an example for other employees how to act.

A non-independent leader will try throw responsibilityon subordinates or higher-ranking managers, which ultimately will lead to loss of money and ineffective work.

Thus, the ability to correctly compose a resume and enter the necessary professional and personal characteristics into it - important quality of the applicant.

How to write a good resume:

Both personal and business qualities of an employee are important to an employer. Which abilities are more important? How to deal with negative traits? Each profession has its own characteristics. We will tell you how to make the right choice and how to evaluate a future employee in our article.

Business and personal qualities

The business qualities of an employee are his ability to perform certain work duties. The most important of these are education level and work experience. When choosing an employee, focus on the benefits that he can bring to your company.

Personal qualities characterize the employee as a person. They become important when applicants for one position have the same business qualities. Personal qualities characterize the employee's attitude to work. Focus on independence: he should not do your job, but he must cope with his to the fullest.

Business qualities Personal qualities
The level of education Accuracy
Specialty, qualification Activity
Work experience, positions held Ambition
Labor productivity Conflict-free
Analytic skills Fast reaction
Fast adaptation to new information systems Politeness
Fast learner Mindfulness
Attention to detail Discipline
Flexibility of thinking Initiative
Willingness to work overtime Performance
Literacy Sociability
Mathematical thinking Maximalism
Customer Interaction Skills Persistence
Business communication skills Resourcefulness
Planning skills Charm
Presentation skills Organization
Oratorical skills Responsible approach to work
Organizational skills Decency
Enterprise Devotion
Professional integrity Integrity
Scrupulousness Punctuality
Ability to tackle multiple projects at the same time Determination
Ability to make quick decisions Self-control
Ability to work with a lot of information Self-criticism
Strategic thinking Independence
Striving for self-improvement Modesty
Creative thinking Stress tolerance
Ability to negotiate / business correspondence Tact
Ability to negotiate Patience
Ability to express thoughts Exactingness
Ability to find a common language Hard work
Ability to teach Self confidence
Skill to work in team Equilibrium
The ability to win people over Purposefulness
Ability to convince Honesty
Good external data Energy
Good diction Enthusiasm
Good physical form Ethics

Choice of qualities

If the resume contains more than 5 characteristics, this is a signal that the applicant is not able to make the right choice. Moreover, the standard “responsibility” and “punctuality” have become commonplace, so if possible ask what these general concepts mean. A prime example: the phrase "high efficiency" can mean "the ability to work with a lot of information", while you were counting on "willingness to work overtime."

Such general concepts as "motivation to work", "professionalism", "self-control", the applicant can reveal in other expressions, more specific and meaningful. Pay attention to incompatible qualities. To make sure that the applicant is honest, you can ask to illustrate the characteristics specified by him with examples.

Negative qualities of an employee

Sometimes they are also included in the resume by the job seeker. In particular, such as:

  • Hyperactivity.
  • Excessive emotionality.
  • Greed.
  • Vindictiveness.
  • Impudence.
  • Inability to lie.
  • Inability to work in a team.
  • Restlessness.
  • Sensitivity.
  • Lack of work experience / education.
  • Lack of sense of humor.
  • Bad habits.
  • Addicted to gossip.
  • Straightness.
  • Overconfidence.
  • Modesty.
  • Weak communication skills.
  • Striving to create conflict.

An applicant who has written negative qualities on a resume may be honest or may be reckless. Such an act does not justify itself, but if you want to know the possible problems with this applicant, ask him to list his negative qualities. Be prepared to give the person the opportunity to rehabilitate and present negative qualities in a favorable light. For example, restlessness indicates easy adaptation and quick switching from one task to another, and straightforwardness indicates the benefits that it can bring when closing a deal.

Be prepared to give the person the opportunity to rehabilitate and present negative qualities in a favorable light.

Qualities for different professions

Certain professional qualities are needed in almost all activities. You can make it easier for applicants to work and at the same time narrow their circle by adding information about the desired characteristics in the job ad. For an employee in the field of promotion or entertainment, the main qualities are communication skills, the ability to work in a team, and to win people over to him. The list of winning qualities will also include: charm, self-confidence, energy. In the field of trade, the list of the best qualities will look like this: flexibility of thinking, skills of interaction with clients, the ability to negotiate, work in a team, as well as quick reaction, politeness, persistence, activity.

A leader in any area should have such professional qualities as organizational skills, the ability to find a common language and work in a team, resourcefulness, conflict-freeness, charm and ability to teach. The ability to make quick decisions, self-confidence, attentiveness and balance are equally important.

Strengths of an employee working with a large amount of data (accountant or system administrator): attention to detail, accuracy, quick learning, attentiveness, organization and, of course, the ability to work with a large amount of information.

The characteristics of the secretary include a variety of positive qualities: skills in interaction with clients, business communication, literacy, the ability to negotiate and business correspondence, the ability to deal with several things at the same time. Also pay attention to good external data, attentiveness, tact and poise, diligence. Responsibility, attentiveness and stress resistance are useful in any profession. But the applicant, writing such qualities in the resume, does not always take them seriously.

Responsibility, attentiveness and stress resistance are useful in any profession. But the applicant, writing such qualities in the resume, does not always take them seriously.

Assessment of the professional qualities of the employee

To avoid wasting time and money testing new hires, companies sometimes assess them before hiring. For this, even special personnel assessment centers have been created. A list of assessment methods for those who prefer to do it on their own:

  • Letters of recommendation.
  • Tests. This includes routine aptitude and aptitude tests, as well as personality and biographical tests.
  • An examination for the knowledge and skills of the employee.
  • Role play or cases.

The role-playing game will help you find out in practice whether the applicant is right for you. Simulate the day-to-day situation for his job and see how he handles it. For example, rate his customer interaction skills. Let your competent employee or yourself be the buyer, and the applicant will show what he is capable of. You can set a goal for him to achieve while playing, or simply observe the style of work. This method will tell you much more about the applicant than the column "Personal qualities" in the resume.

When deciding on the evaluation criteria, you can rely on business qualities: punctuality, the potential quantity and quality of work performed, experience and education, skills, etc. For greater efficiency, focus on the qualities necessary for the position for which the evaluated candidate applies. To be confident in an employee, consider his personality. You can conduct the assessment yourself in the form of a rating of candidates, placing + and - according to certain criteria, distributing them according to levels or awarding points. Avoid judging errors such as bias or stereotyping, or giving too much weight to one criterion.