Instructions for the inspection controller in production. Quality Control Controller, auditors

A job description is represented by a normative document that defines the main duties, privileges and responsibilities of an enterprise employee when carrying out activities in the required position.

What is a service manual?

This type of document allows you to expediently distribute the range of responsibilities, increase efficiency, reliability of execution of orders, improve relationships between team employees, and determine the relationship of one employee with others. Also, the job description clearly defines the rights and responsibilities of employees, can increase responsibility in the team, stimulate employees, and distribute responsibilities evenly.

The service instructions are developed on the basis of management functions, qualification reference books, standards, regulations and employee surveys. This document must be developed separately for each position provided for in the staffing table. Any instruction includes several main sections: general provisions, directions, duties, privileges, responsibilities and relationships. When starting a job, the employee must be familiarized with the job description against signature.

Where are job descriptions used?

Office instructions are used at various stages of recruiting an employee:

Used in personnel selection during recruitment.
When familiarizing a new employee with his responsibilities for faster adaptation to the enterprise.
Used when evaluating work.
To effectively manage employee activities.
When certifying employees.
To identify the need for employee training.

Quality Control Controller

The technical control department is designed to detect timely violations during production. The person who is responsible for identifying defects and checking products to ensure they meet standards is a quality control inspector. The controller's job description helps the employee meet his or her responsibilities and informs about responsibility.

This position would be appropriate in any manufacturing enterprise. No product should be left unchecked before reaching the shelves. The controller's job description includes responsibilities such as control of finished products, checking the parameters of the manufactured product with reference indicators, writing accompanying documentation, quality control, finding inconsistencies, and proposals for improving production.

The quality control inspector must have a higher or secondary technical education, have experience in this field and relevant knowledge and skills. Must also be able to operate various measuring and control instruments and have attention to detail. For a more detailed acquaintance with all the nuances of the work, the job description of the controller will be useful.

Checkpoint controller

The checkpoint controller is subordinate to the head of the structural unit. Has no subordinates. He organizes access control at the guarded facility. There are no special requirements regarding experience or education for this position.

The job description of a checkpoint controller includes the following responsibilities:

Checking papers and passes passing through the checkpoint.
Control over the import and export of goods from the territory.
Participation in control checks.
Inspection of violators' belongings.
Monitoring the operation of security system devices.
Notifying immediate superiors about alarm activation.
Detention of offenders.
Acceptance of offices under protection from responsible persons.

Controller-cashier

The cashier controller reports to the senior cashier. He must master all the necessary techniques for operating various cash registers of the enterprise. The cashier controller must know various regulations and orders of management, documentation related to trade and cash transactions, banking documentation, rules for receiving, issuing and storing funds, rules for maintaining a cash book, and so on.

The job description of the cashier controller covers in more detail all the rights and functional responsibilities, as well as what responsibility the employee bears for violation of certain rules, damage to property, loss of cash and other material assets. The operating mode is determined in accordance with the PVTR.

Quality Controller

The Quality Control Manager reports directly to the Quality Director. There are no subordinates. The quality controller is obliged to constantly monitor the quality of the manufactured goods, which must comply with regulations, state and business standards. During the inspection, he uses special methods and tests, and as a result, draws up a report on the results.

The job description of a quality controller includes the following responsibilities:

Drawing up a plan for spot checks.
Testing of finished goods.
Preparation of product quality documentation.
Quality control of raw materials.
Maintaining records of inspections.
Identifying the causes of marriage.
Participation in research and development of projects.

The quality controller must be a specialist in this field, have appropriate education and work experience of at least twelve months in this field. The controller's job description lists the responsibilities: must know the entire list of the enterprise's products, technological process, devices, sampling rules, standards and conditions necessary for sampling.

Production controller

The production controller reports directly to the head of technical control. Must be guided during work by the provisions of technical control, job descriptions, and legislative acts. The production controller must have a higher education and work experience in this industry. Responsible for monitoring product quality, compliance with technological regimes, preventing defective production, monitoring the inspection schedule, and so on. The job description of a production controller includes a more detailed list of responsibilities.

Also, the production controller has the right to determine the quality of the product, demand the suspension of the production process, identify the culprit of the defect, participate in meetings, and so on. The controller's job description may be supplemented with rights and responsibilities depending on the type of production.

When getting a job, you should understand that no matter who you work for, you will have to fulfill the duties prescribed by the job description, and for failure to comply you will be punished.

The quality control department or technical control department allows you to separate defective products produced at the enterprise from those that meet the standard, which ensures the quality of the products. And that's not it. The job description of a quality control inspector includes a number of responsibilities that make the profession more than just important in the organization.

History of the profession

It all started with the release of bullets, which were produced at a weapons factory. During the production process, the term “pass gauge” was introduced, and this was done by engineer Henry Leland. It was on his initiative that they began to monitor the quality of produced bullets. Defective ones were sent to scrap - this improved the reputation and prevented injuries to the shooters.

Controller at the enterprise

What is a job description

At the moment, an employee of any enterprise has a job description regarding himself, which must be observed unconditionally. Otherwise, you can make a mistake and provoke a shutdown of the entire enterprise due to certain reasons.

Note! A job description is a document with a list of the rights and responsibilities of each employee of an enterprise.

As for the employee of the technical control department, he holds the position of inspector and, in accordance with the job description, checks the quality of manufactured products of any nature. For example, at a reinforced concrete plant, low-quality reinforced concrete products are selected that are not subject to final production. And at metalworking factories they find out which metal structures were created that did not meet the specified characteristics.

About document preparation

In accordance with Federal Law No. 79 of July 2004, the creation of a job description is mandatory only for civil servants. Other legal entities or individual entrepreneurs independently resolve issues regarding the preparation of the document. Rostrud even registered letter No. 3042-6-0 dated August 2007, which states that in the absence of work instructions at the enterprise, it is prohibited to bring the general director to administrative responsibility.

But such guidelines for the actions of controllers are still present at enterprises and they are compiled as follows:

Only company managers with appropriate education compile a list of rights and responsibilities.
The responsibilities of the quality control department in production are assigned only to the senior inspector who has a higher education - this requirement is presented in Article 195 of the Labor Code of the Russian Federation.
The document must contain information that is reflected in Article 57 of the Labor Code of the Russian Federation.
The document must contain factors that are formed into groups - employee functions, duties and responsibilities.

Note! The beginning of the document begins with clarification of the requirements for the controller. Thus, in accordance with the type of enterprise, he must have the appropriate technical education, as well as meet the requirements regarding qualifications and work experience.

Requirements for the controller

First of all, the job description of a production quality control inspector specifies the requirements. Here they highlight the presence of a specialty, the correspondence of this specialty to the nature of the enterprise, experience in the profession (at least 1 year) and other data.

Responsibilities of the controller

Job and general responsibilities

The job description presents responsibilities as rights. The following factors are identified on this issue:

quality control for the released product;
appropriate return of rejected products to rework centers;
checking the correctness of determining the types of technological processing;
checking the quality of product processing in accordance with technical requirements;
selection of marriage and identification of reasons;
paperwork;
filling out a report on inspected and rejected parts.

Controller's work in the laboratory

General responsibilities include compliance with internal regulations, execution of orders by employees, timely acceptance of rejected products and possible elimination of defects.

The controller also has responsibilities presented as follows:

high-quality performance of their duties;
failure to fulfill one's functional duties;
generation of false information in reports;
failure to take measures to prevent defects or rework the product - if the reason is equipment failure, management must be notified in a timely manner;
non-compliance with labor discipline.

Important! The controller is also obliged to monitor employees’ compliance with labor safety rules. In the event of a serious violation, they take action independently or notify management.

Relationships with other departments

The controller must interact with the central laboratory of measuring equipment, with workshops and areas, with the quality engineer of the technical control department. In the first case, the interaction consists of submitting an application for high-frequency and arbitration measurements and tests. Even radio-electronic equipment can come into play here, which will help identify errors in the released item.

Collaboration with sites occurs during the production process of a product, which is manufactured in several stages taking place in specific workshops. Control with the engineer is largely associated with providing data on rejected products and indicating the reasons.

Note! The report sometimes identifies specific individuals who were responsible for the incident. Together with the engineer, measures are taken to eliminate the problem.

What should a controller’s job description contain: sample documents

It is necessary to separately consider documents in relation to various areas of production. This will help you accurately determine your rights and obligations if you have been appointed to the position of controller.

Product processing quality

In this case, there is no single sample document, since the nature of the enterprise is taken into account here. Along with it, job responsibilities are determined. For example, in mechanical engineering, it is important to pay attention to the quality of components - bearings, flywheels, carriages, rollers, gears, etc.

At the lathe

Turning production requires the controller to pay attention not only to the quality of the finished products, but also to the materials used in the work. The controller’s task, if a metal that does not meet the quality standards, is found to replace it with high-quality or another type of raw material, if this is permitted by the management of the enterprise.

Film production

The quality control inspector must additionally check the packaging of the finished product, since PVC film tends to tear under mechanical stress. This oversight can lead to huge losses of finished products.

Collection of materials for research

In the sewing industry

The task of the sewing production controller is to identify defective products, as well as replace the materials used for sewing them if non-compliance with the quality standard is detected. Moreover, the job descriptions stipulate monitoring of compliance with safety regulations for each employee.

Quality Control Controller Salary

The average salary of a controller is 30-35 thousand rubles. If we are talking about a dangerous enterprise, the payment can be increased to 60-70 thousand rubles, which is determined by the large number of job responsibilities of the employee.*

The quality control inspector is an important figure in the enterprise who works in accordance with the job description and the current legislation of the Russian Federation. If violations are detected on the part of employees, he will be held responsible, so his vigilance should not be reduced under any circumstances.

*Prices are current as of August 2019

I APPROVED
CEO
PJSC "Company"
____________ V.V. Umnikov

"___"___________ G.

Job description
senior control foreman of the technical control department

1. General Provisions

1.1 The senior control master of the technical control department of OJSC "Company" reports directly to the head of the technical control department of OJSC "Company" or the head of the technical control bureau, if this position is provided.

1.2 The senior control foreman is appointed and dismissed by order of the General Director of OJSC "Company" on the recommendation of the Deputy General Director for Quality and Metrology or the Head of the Quality Control Department.

1.3 A person with a higher professional (technical) education and work experience in production of at least 1 year or a secondary technical education and work experience in a specialty in the relevant industry profile for at least 3 years is appointed as a senior inspection master of the quality control department.

1.4 The following are subordinate to the Senior Control Foreman:

— control masters;

- foremen;

- controllers;

— testers of subordinate departments:

1.5 The senior control master in his activities is guided by:

- legislation of the Russian Federation;

- resolutions of government bodies of the Russian Federation;

- Law of the Russian Federation “On Technical Regulation”;

— Law of the Russian Federation “On Standardization” No. 5154-1 of June 10, 1993;

— Law of the Russian Federation “On Certification of Products and Services” No. 5151-1 of June 10, 1993;

— Law of the Russian Federation “On ensuring the uniformity of measurements” No. 4871-1 of April 27, 1993;

— The company’s quality policy;

— documentation of the enterprise’s quality management system;

— methodological, regulatory and technical documents and international standards;

— Regulations on quality control department;

- this job description.

1.6 In case of temporary absence, the duties of the senior control foreman are performed by a specialist appointed by order of the General Director on the recommendation of the head of the quality control department.

2 Job responsibilities

The senior control master is obliged to:

2.1 Organize work at the assigned site to control and improve product quality, completeness of manufactured products and accounting for non-conforming products.

2.2 Monitor the correctness of establishing the type and type of product, its compliance with approved samples (standards), standards, technical specifications and other regulatory and technical documentation.

2.3 Monitor compliance with technological processes at all stages of production, instructions and methods for technical control at workplaces, quality of containers and packaging, technical condition of equipment, storage of raw materials, materials and semi-finished products, components, finished products.

2.4 Manage the preparation of technical documentation certifying the quality and completeness of manufactured or supplied products (passports, certificates), product certification.

2.5 Monitor compliance with schedules for checking the accuracy of production equipment and fixtures, the condition of control and measuring equipment, their availability at workplaces, and timely submission for state inspection.

2.6 Take measures to prevent the production of products that do not meet established requirements, identify the causes and culprits of nonconformities, as well as develop and implement measures aimed at improving the quality and competitiveness of products.

2.7 Participate in the development and implementation of the most advanced product quality management systems, control methods, new and revised current standards, technical specifications and other standards and instructions.

2.8 Monitor compliance by subordinates with labor protection rules, safety regulations, production and labor discipline, and internal labor regulations. Conduct periodic training on labor protection and safety regulations.

2.9 Monitor the delivery of finished products to the warehouse.

2.10 Make proposals to the head of the quality control department on encouraging employees, as well as bringing to disciplinary liability violators of production and labor discipline.

2.11 Promote the improvement of qualifications and professional skills of workers, their training and assignment of ranks, and carry out educational work in the team.

2.12 Participate in production meetings held by the heads of production departments of the enterprise.

2.13 Participate in the preparation and holding of the “Quality Day” in the workshop.

2.14 Timely and accurately execute production orders of the general director of the enterprise, production tasks, instructions and orders of the deputy general director for quality and metrology, head of the quality control department.

2.15 Perform job duties provided for in this job description and the employment contract.

2.16 Comply with the internal labor regulations established at the enterprise.

2.17 Do not engage in activities directly or indirectly detrimental to the interests of the enterprise.

2.18 Know the relevant QMS documentation required for the work and comply with its requirements.

2.19 Constantly improve the results of your activities.

3 Professional requirements

The senior control master must know:

— legislative and regulatory legal acts, methodological materials on product quality management;

— technological processes and production modes;

— basic technological and design data of manufactured products;

— technical and economic requirements for raw materials, materials, semi-finished products, components and finished products;

— current industry and enterprise standards, technical conditions, quality standards, technological instructions;

— systems, means and methods of technical control of production;

— rules for acceptance and storage of finished products, raw materials, materials, semi-finished products, components;

— sampling methods, procedures for labeling and packaging of products;

— procedure for certification of the quality of industrial products;

— types of production nonconformities, methods for their prevention and elimination;

— rules for testing and acceptance of products;

— the procedure for preparing technical documentation certifying product quality;

— fundamentals of economics, organization of production, labor and management;

— basics of labor legislation;

— rules and regulations of labor protection;

— relevant QMS documentation.

4 Rights

The senior control master has the right:

4.1 Request and receive information necessary for him to perform his official duties from employees of any departments.

4.2 Make decisions on disagreements between quality control department employees and employees of production departments of the enterprise in their assessment of product compliance with the requirements established for it.

4.3 Submit proposals to the Deputy General Director for Quality and Metrology - Head of the Quality Control Department on bringing to justice officials and workers of the enterprise who are guilty of manufacturing products that do not meet the established requirements.

4.4 Give production instructions and orders that are binding for the quality control department employees subordinate to him.

4.5 Make proposals to the Deputy General Director for Quality and Metrology - Head of the Quality Control Department on rewarding and punishing employees subordinate to him in the prescribed manner.

4.6 Demand that shop managers establish the causes of non-conformity of products, punish those responsible for their occurrence, as well as persons who violated the production technology established by the documentation.

4.7 Use the benefits established by the legislation of the Russian Federation and provided for employees in the collective agreement of the enterprise.

4.8 To provide him with the working conditions necessary to perform his official duties.

4.9 Represent the company in third-party organizations on issues of product quality.

4.10 Represent the quality control department in various commissions of the enterprise on issues within its competence.

5 Service relationships

The senior control master of the technical control department interacts with:

5.1 With the central laboratory of measuring technology:

— provides: applications for high-precision and arbitration measurements and tests. Measuring instruments for verification, according to the schedule, failed before the next verification. Measuring instruments for rechecking or repair;

— receives: schedules for checking measuring instruments. Information on the withdrawal from circulation of faulty measuring instruments that did not pass inspections within the established time limits.

5.2 With workshops and areas:

— provides: a conclusion on the compliance of products with technical requirements. documentation (specifications, GOSTs, drawings, standards, manufacturing technology);

— receives: accompanying technical documentation (drawings, diagrams, standards and manufacturing technology for products).

5.3 With the quality engineer of the technical control department:

— provides information about the products presented and any discrepancies found. Acts of non-compliance indicating those responsible for the manufacture of non-conforming products. Information about the production culture;

— receives: information about product returns for each day. Information on the results of accounting for losses from non-conforming products in workshops based on acts of non-compliance and on attributing the amounts to those responsible.

6 Responsibility

The senior control master is responsible in the manner established by the laws of the Russian Federation for:

— failure to fulfill the duties assigned to him, provided for by this job description and the employment agreement (contract);

- incorrect assessment of product quality.

Head of Quality Control Department K.K. Correct

Agreed:

Head of HR Department I.I. Ivanov

Head of Legal Department S.S. Sergeev

Leading QMS engineer V.V. Vasiliev

Job description of the control master of the technical control department [name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions of other regulations governing labor relations in the Russian Federation.

I. General provisions

1.1. The control foreman of the technical control department (bureau) in his activities does not depend on the management of the workshop and is directly subordinate to the head (bureau) of technical control (senior control foreman).

1.2. The inspection master is guided in his work by:

Regulations on the technical control department;

This job description;

Charter of the enterprise;

Legislation of the Russian Federation.

1.3. Persons with a higher technical education and work experience in production of at least 1 year or secondary specialized education and work experience in production of at least [value] years are appointed to the position of control foreman.

II. Job responsibilities

2.1. Organize the work of inspectors and control the quality of products and services, the completeness of manufactured products at the assigned production site.

2.2. Ensure control over compliance with technological regimes at all stages of the production process.

2.3. Take measures to prevent production and prevent the release of products that do not meet established requirements, identify the causes and culprits of defects, and organize records of defects.

2.4. Carry out work on the preparation of technical documentation certifying the quality and completeness of the supplied products (passports, certificates, etc.).

2.5. Take part in the delivery of finished products and completed work (services) to customers.

2.6. Check compliance with instructions and techniques for technical control at workplaces.

2.7. Carry out quality control of containers and packaging at workplaces, the technical condition of equipment and means of transport, storage of raw materials, materials, semi-finished products, components, and finished products.

2.8. Monitor the implementation of schedules for checking the accuracy of production equipment and fixtures, the technical condition of control and measuring equipment, their availability at workplaces and timely submission for state inspection.

2.9. Study and improve technology for monitoring products, materials, and components.

2.10. Participate in events related to the introduction of new and revision of existing standards, technical specifications, quality indicators and instructions.

2.11. Perform work related to product certification.

2.12. Monitor compliance by workers subordinate to him with labor protection rules, safety regulations, production and labor discipline, and internal labor regulations.

III. Rights

The control master of the technical control department (bureau) has the right to:

3.1. Determine the quality of products manufactured at the production site.

3.2. Require production foremen to stop work if defective or defective products appear, as well as in cases of working on faulty equipment or using poor-quality material, and to stop accepting products if these requirements are not met, immediately reporting this to the senior control foreman or the head of the quality control department (BTK).

3.3. Identify those responsible for the marriage, which should be reflected in the primary documents.

3.4. Do not accept products presented by the workshop (site) in the absence of established documentation for the work performed and in the absence of a production foreman’s mark confirming his acceptance of the first part.

3.5. Participate in product quality meetings held by the production foreman.

3.6. Prohibit the use of control and measuring instruments that give incorrect readings until the problems are corrected or replaced with suitable ones.

3.7. Represent subordinate supervisors for incentives or penalties.

IV. Responsibility

The control master is responsible for:

4.1. For failure to perform (improper performance) of one’s job duties as provided for in this job description, within the limits determined by the labor legislation of the Russian Federation.

4.2. For offenses committed in the course of carrying out their activities - within the limits determined by the administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage - within the limits determined by labor, criminal and civil legislation of the Russian Federation.

The job description has been developed in accordance with [name, number and date of document].

Head of structural unit

[initials, surname]

[signature]

[day month Year]

Agreed:

Head of the legal department

[initials, surname]

[signature]

[day month Year]

I have read the instructions:

[initials, surname]

[signature]

[day month Year]

sample documents

V.V. Umnikov

senior control foreman of the technical control department

1. General Provisions