Our compatriots, quickly realizing how profitable it is to order goods on large trading platforms, actively use the services of AliExpress, eBay, etc. By ordering a product, the consumer has the ability to track the movement of the parcel. One of the places where the goods sent by mail may appear, Latvia LV1000 - where this branch is located and what it is, read on.
Latvia LV 1000 - what is this branch?
Until the parcel reaches the recipient, it goes a long and sometimes even thorny path. The postal item is not always in transit. From time to time, the parcel makes stops at sorting points. Getting to such places - nodal offices, parcels are grouped and sent along specified routes.
Departures, moving to Russia, Ukraine or Belarus, often go through Latvia - of course, the route is chosen the shortest and most profitable.
Latvia LV1000 is only one of the many transit sorting centers where shipments have a forced halt.
The Latvia LV1000 branch has the function of long-distance transportation, from here postal packages are sent to one of the countries of destination:
- Russia;
- Republic of Belarus;
- Ukraine.
This department is served by the Latvian postal service.
Why did the parcel end up in Latvia?
When placing an order somewhere on Aliexpress, users have no idea which way the package will go. Yes, they basically don't need it. Until the moment he gets stuck. Without receiving an order, users start tracking the path of the mail item. And they will be surprised to learn that it is stuck in Latvia.
Many users from Russia, Belarus and Ukraine have to deal with the Latvia LV1000 branch. Why is this happening? It's just that many sellers from China send goods through transit countries, in this case through Latvia. A postal item passing through the territory of this Baltic country bears the marking ZB… LV or ZA… LV in its track number.
You can contact the Latvian post:
- through the website www.pasts.lv;
- by phones: +371 67008001 or +371 27008001;
- by email:
Where is the branch located?
There are only a few transit branches on the territory of Latvia, including the LV1000 we are considering. If we compare them with the automated sorting centers (ASC) operating in Russia, then their volumes are relatively small.
The address where the Latvian ASC LV1000 is located: Riga, Marupes street, Riga International Airport.
How do I know where the package is?
In order to track their goods sent by Russian Post through Latvia, the user must go to one of the tracking sites, for example https://track24.ru. By entering the mail order identifier in the appropriate field and clicking on the "Track the parcel" button, the customer can find out as much useful information as possible.
What can be tracked by identifier:
- where and at what time the parcel took place;
- where is she currently.
Reasons for the delay
Not having received the envelope or parcel post within the expected time frame, customers naturally start to get nervous. Finding with the help of the appropriate application that their order is stuck somewhere in Latvia, they get nervous or outraged. But it should be remembered: the premise will come sooner or later, and any delay has objective reasons.
Many users waiting for a parcel stuck in the transit compartment are trying to figure out the exact reason for the delay in order to better control the situation.
Why is the parcel "stuck":
- The shipment is actually already in the recipient's country, but its track number is not being tracked. In such a situation, the user thinks that his order is still on the Latvian sorting. But in fact, the parcel left the transit center long ago, is on the road and is moving towards its recipient. As a rule, such problems happen with orders that have free shipping - sellers do not order the tracking function for such packages.
- Tracking provides outdated information. It happens that the entire path traveled by the parcel is displayed on the resource after it arrives at the recipient.
- The transport that delivers mail from Latvia to Russia is overloaded and does not have time to take out all the mail cargo in time.
- During the sorting and distribution of parcels in the automated transit center, a breakdown or failure occurred, resulting in a delay in dispatch.
If the user knows, at least approximately, how long the parcel goes from point A to point B, then any delay will be immediately noticed by him. If his order got stuck in Latvia for one of the above reasons, nothing bad happened. The only thing to do in such a situation is to be patient and wait, after a while the parcel will reach the recipient.
When to start getting nervous?
Don't worry ahead of time. This is just an object, and your health is priceless. You use modern services and opportunities for your comfort, not for excitement.
If the track code cannot be tracked for more than two weeks, both on the tracking site and on the trading platform site, then you can start a dispute and demand a refund of the money spent.
What do users say if shipments do not arrive?
It is widely believed among Russian users that the Latvian post office is one of the worst. There are many complaints about the LV1000 branch. Here, according to the reviews of customers with Ali, the parcels can "fall out of time" for a month or two. In this case, the status may not be tracked for a long time until it changes to "Sent to the country of destination".
Knowing the location of the parcel and the reasons for its delay, the consumer of postal services can keep the situation under control. If unsolvable situations arise, demand full compensation for damage.
Have you encountered the Latvia LV1000 service? Where is this branch? - you ask. This is a post office and you should know a thing or two about it.
What if the package is in this compartment?
Latvia LV1000 is one of the branches of the Latvian postal service, which acts as a sorting and transit center for many parcels going to Russia. At this point, there is a redistribution of a large number of shipments going to the countries of the former USSR, in separate directions.
However, not only parcels from European e-shops may end up at this distribution point. It is not uncommon for Chinese sellers to ship goods not directly to Russia, but through a transit country. If Latvia is selected as the transit channel, then the track number will contain symbols “ZA… LV” or “ZB… LV”, and most likely it will pass through the sorting center Latvia LV1000.
In Latvia, compared to Russia, there are much fewer parcel processing centers, so finding the location of Latvia LV1000 is usually not difficult. It is located in Riga on the territory of the international airport. It is noteworthy that on the map of Latvian post offices there is no transit center with such a number, even near the Riga airport, let alone on its territory.
Most likely, the index 1000 is considered virtual and assigned to the branch as a designation that it acts as a distribution center in the transit flow path.
What to do if the parcel gets stuck in the LV1000 compartment?
For recipients from Russia, the Republic of Belarus and Ukraine, the fact that the parcel has been in the territory of Latvia for a long time often becomes a cause for concern. There can be several reasons for this problem.
📦 The package has already arrived in the recipient's country, but the track number is no longer tracked. In this situation, the buyer will consider that the shipment is still in the distribution center of Latvia, although it will already be on the way to his home. Most often, this problem occurs when ordering free shipping.
📦 Outdated information in tracking. This situation often arises, and the full path of the parcel may appear in the service after it is received.
📦 Breakdowns, failures in the process of transit and distribution of parcels.
📦 Overloading of vehicles that deliver parcels to the territory of Russia.
As a rule, one of the above factors becomes the reason for the delay of a parcel in the territory of Latvia, and after a while it successfully falls into the hands of the recipient.
Now you know where the Latvia LV1000 branch is and what to do if your parcel has stopped there. As you can see, don't worry. Usually, this is a temporary delay and the package will be sent to the right place soon.
Russian Post has launched a new delivery service for Simplified Registered Mail with Hong Kong Post
Russian Post, together with Hongkong Post, in partnership with Cainiao Logistics Company (part of the Alibaba holding), introduced a new product SRM (Simplified Registered Mail - simple registered package). The new type of shipments was launched to replace unregistered small packages and combines the convenience of a postal channel and the transparency of express delivery.
The new product allows consumers to track their orders from the AliExpress marketplace in three main statuses, which enable the recipient to see the actual date of dispatch of his order, as well as the date of arrival at the post office in Russia. The sender, in addition to these statuses, has the ability to track the fact of receipt of the goods by the buyer, which is a condition for him to receive money for the sent order.
“The current delivery time for registered traffic and SRM service is 6-10 days from Hong Kong, from the moment the order is placed at the post office. At the same time, the SRM service will provide transparent delivery, which is necessary for both the recipient and the sender, ”emphasizes Sergei Malyshev, Deputy General Director of the Russian Post for parcel business and express delivery.
The new product is available for the delivery of purchases from the AliExpress marketplace with a small average check ($ 2 and more), which were previously often sent as unregistered shipments. Neither online stores, nor postal administrations, nor customers were able to track such shipments along the way.
“In most cases, such items were sent by sea or by land through transit intermediary countries, which negatively affected delivery times, and also significantly increased the risk of loss or damage to items. The launch of the new SRM product is intended to ensure the reliability of delivery and a significant reduction in the share of untraceable shipments, ”notes Alex Vasiliev, Regional Director of Cainiao (Alibaba Group) in Russia and the CIS.
On our own behalf, we would like to add that later the Latvian Post also joined the partnership between Russian Post, Hong Kong Post and Alibaba.
Inna0912 wrote:
Good morning! Tell me, 3 parcels go through Latvia, the status "Received by mail, Riga" has been hanging for 11 days, they are being tracked while they are in Latvia, they have already left the Latvian Post. Will there be a status that you have arrived at the place of delivery. ZA272590877LV track of one of the parcels. Thanks.
Hello. The status that the parcel arrived at the Latvian Post, in most cases, is the last one for such parcels. Further - only the statuses of arrival at the recipient's post office and delivery.
AnSav wrote:
Greetings.
The parcel ZA326504817LV arrived in Latvia more than a week ago, although my address is indicated in the Russian Federation. Does this mean that the delivery goes through Latvia or I was given the wrong number and can contact the seller?
Hanging "Left the transit point on 11/26/2018 10:15 PM" - what does this mean?
Thank you in advance.
Hello. This departure is via Latvia. The first message of this topic describes in detail the path of such packages.
On November 27, the parcel was exported from Latvia. On the territory of the Russian Federation, such parcels are not tracked.
The Russian Post issues only statuses for them on arrival at the addressee's post office and on delivery.
Expect status on arrival at your post office and watch for order protection.
nanaya wrote:
Thanks for your reply. but I just don't understand why the parcel goes to Estonia, its destination country Latvia And why does the number end in HER, and not CN since it comes from China? ... Could you explain?
Sellers from China often use the postal services of various countries: Sweden, Switzerland, Estonia, Finland, Singapore, Hong Kong. Thus, they may try to bypass restrictions on the transport of certain items (for example, batteries) or blockages at the China Post (speed up delivery).
The delivery scheme for such parcels is approximately the following: the seller assigns a tracking number to the parcel and registers it on the post office website (Sweden, Switzerland, Estonia, Finland, Singapore, Hong Kong - underline the necessary). Then he sends the parcel by courier service to Estonia (in your case). Further, having received the parcel, the Estonian Post will already transfer the parcel to the Latvian Post. Latvian Post will deliver the package to the final addressee.
But, the seller may also be a scammer. You need to closely monitor the movement of the parcel and do not forget to track the end of order protection on the website of the store where the purchase was made.
katja2690 wrote:
Good afternoon, help me find the package. May 9 was sent from Portugal and has not yet arrived in Latvia. Number CP 3 RT. Sorry for writing here, I have not yet figured out the site
Hello. Added a package to your home page. From there you can follow its progress.
The package was exported from Portugal. It has not yet been registered in Latvia.
The period between export and import can last from a few days to two months.
Expect imports in Latvia.
ppi1 wrote:
It looks like the pool of numbers for SRM-tracks ZA from HK mail is over, Ali site climbed into the pool of Latvian LV mail numbers,
Now there are 2 packages with Ali with the numbers ZA015 *** 025LV, ZA015 *** 215LV sent by Ali Saver Shipping, so far, as usual, only on Cainiao, we will look further. OL determined by the phone number that such a track appeared in China and informed me by Email.
Or who has already received such tracks?
Here is a notification from the PR (earlier than from the seller about the shipment) about the third such track:
Shipment ZA017435602LV was automatically added to the list of shipments on the pochta.ru portal and in the Russian Post mobile application, since your phone number was specified for it.
For this order, the seller indicated the delivery method also Aliexpress Saver Shipping for $ 1.94
So there is no need to track such tracks on the Latvian post office, they will not be there, they will come from China in the general stream of trackless tracks, and only in the software (upon arrival) the mail will MANUALLY set the status ARRIVAL IN THE SOFTWARE, as for other SRM tracks. Correct for priority tracking of such tracks on Cainiao (several statuses will appear there before the border) and PR.
Ali continues to issue numbers like ZA ... HK. Users add them to our service in the same quantity.
As for the numbers of the type ZA ... LV - some of them are still registered in Riga and receive an official status about it from the Latvian Post. Especially now I shoveled our database and found such numbers. Then they are tracked by the Russian Post. By analogy with the numbers ZA ... HK.
Soon we will make sure that such parcels are tracked, like ZA..HK, primarily on Ali.
serega75 wrote:
Good evening. Hello, please tell me, I made an order on the Aliexpress website, the parcel was sent by post to Latvia with track number ZA211740365LV. The store's website reads "transit in the country of destination" and here "Information about the parcel was received in electronic form." Who can believe the parcel was not sent at all. Thanks in advance for your help.
Hello. The first post in this thread has a description of the shipping method that this package was sent to.
Here
Citizens of Russia and the CIS countries actively make purchases on the Internet platforms AliExpress and eBay, in connection with which a large flow of parcels from China and Europe passes through the post offices. When tracking the shipment, you will notice that it is at the point Latvia LV1000. You should figure out where this department is located and what functions it performs.
What is the department and what functions it performs
Latvia LV1000 is a transit sorting center owned by the Latvian Post. Its main function is long-distance transportation - that is, sending mail to the Russian Federation, the Republic of Belarus and Ukraine. For residents of these countries, sellers from China sometimes send goods not directly, but through a transit country, the role of which is played by Latvia.
Upon arrival at the Latvia LV1000 sorting center, the parcel is assigned the status “accepted by mail for long-distance transportation”.
The post office in question is located at the address: Riga, Riga International Airport, Marupes.
To contact this department, you can use the contact information of the Latvian Post:
- email - [email protected]
- phone numbers - +371 27008001, + 371 67008001
- official site - pasts.lv
Why purchases from China go through Latvia
Postal items from the Chinese online store Aliexpress can move through Latvia for two main reasons:
- The sender has chosen Latvia as an intermediate point from which the parcel will be sent to the country of destination.
- We made a mistake when specifying the buyer's data for sending the goods.
The first reason is common and should not panic the buyer. This means that the package with the order will soon leave the Latvian post office and go along the planned route.
In the second case, the buyer will need to collect data on the error and open a dispute.
At the Latvia LV1000 branch, parcels can be held on average from three to five days. In practice, however, there are also unexpected delays. There are several explanations for this:
- The tracking number was no longer tracked after the goods arrived in the recipient country. This happens if the sender did not order a paid tracking option.
- Delay in updating statuses for technical reasons.
- Failures and breakdowns of the equipment of the sorting center.
- Human factor.
- High load of the marshalling yard
- Problems with the mail board that goes to the destination country.
If the shipment is "stuck" in the Latvian branch for 2-3 weeks, you need to contact the Aliexpress customer support service or directly contact the seller.
Should I write to the seller if the package is delayed
If the client has to wait a long time for his parcel from Latvia, then he should contact the sender of the goods and clarify about the possible reasons for the delay. A conscientious seller will explain the situation and expedite the movement of the shipment if possible, but this is not always the case.
Some sellers ignore customer requests and constantly extend the protection period for goods in the Aliexpress service. In such cases, you need to contact the technical support of the online store for help:
- At the bottom of the main page of Aliexpress, select the item "Support".
- Open an online chat by clicking on the yellow button.
- Select "My orders" as the type of question and "Check orders" as the category.
- Select the option "Why is my order frozen" from the list of proposed questions.
- Click on the "Online chat" button and describe the problem in full detail.
ZB0 ******** LV received in 24 days
Fast delivery. Detailed tracking only to the border with Russia. Delivery from the border with Lithuania to the post office is 5 days. Packaging without damage. The product is in perfect condition.
RS2 ******** LV received in 10 days
Quickly, no damage, only the box itself was patted. Service WherePackage is 10/10 satisfied. overall - 9/10
Received 03/10/2020 left in the mailbox, the packaging is intact, like last time, I order from this seller 3 times already everything is fine. Thanks! I recommend the seller!
RS0 ******** LV received in 16 days
The parcel was tracked all the way, each time received a report on the arrival and departure of the parcel at the intermediate point. The notice was also delivered the next day after the parcel arrived at its destination. I am very satisfied with the work and efficiency.
SA0 ******** LV received in 34 days
The order was placed on January 31, received on March 04. Everything came whole, for some time the parcel was not tracked. I think this is due to a virus, these parcels are probably processed? I am satisfied, although I had to worry a little.
UB0 ******** LV received in 54 days
Before getting to Kiev, the parcel rolled between Latvia and Russia for more than a month ... It was poorly tracked ... Something like this ...
RZ0 ******** LV received in 44 days
Thank you for the delivered parcel, everything is great, notification, everything is clear, it is clear where the parcel is and its path.
CA0 ******** RU received in 15 days
Hello! My parcel was from Altai to Latvia, received 15 days later, from the date of departure Thank you Russian Post,
UB0 ******** LV received in 76 days
I bought it on December 1, 2019. Delivery (Latvian Post + UkrP) in 76 days. The package arrived intact. In China, tracking is normal. It took a long time.
UB0 ******** LV not received in 83 days
The search work is disgusting. It is impossible to find a parcel that has left Latvia. She left - and hello. Where is my China package UB023956307LV? Who is the culprit for the non-delivery? Where is she now? Not a word about this on the site!
SA0 ******** LV received in 38 days
Everything is wonderful, gum garnie, but from Ukrposhta it’s just zhakh, the power with the code of my message got into the inshe, so the stench was sent to you, and the address of the ball was indicated in the name of the vernacular, and the index ale there was just fine, it’s just that I stick like that, I hope to recover
UB0 ******** LV received in 45 days
Order no .: 3002336931400841. Order time: 06:03 Jan. 06 2020. The seller sent the goods quickly, the track was tracked only to the Riga airport. Sending LV1000 on January 29th ... and disappeared (not tracked). I received the parcel (on intuition - no call, no SMS) on February 19 at the Nikopol (Dnipropetrovsk region) branch No. 13 of the Post of Ukraine. The product was well packed, the magnetic cable was intact, charging and data transmission were present - I give the seller five stars, I will order more from him!
UB0 ******** LV received in 36 days
I received the parcel pretty quickly, 36 days before the Kemerovo region. Tracking was only at the initial stage. The packaging is excellent, everything is sealed. This is the second order from this seller, the first one took longer.
UB0 ******** LV received in 28 days
The order arrived 28 days in advance. Packaged in branded bags and in a mail bag with some bubble wrap, everything arrived safe and sound. Tested on xiaomi mi 9t - work. The phone sees the flash drive. It seemed that the type-c connector was too long, but then I realized that taking into account the bumper it would be fine. Includes a chain that you can attach to something. The seller is honest and decent, sent the order immediately, unlike others who have not been able to send orders made on the same day for a month. I recommend this product. Thanks to the seller. The product matches the description.
UB0 ******** LV received in 26 days
Thanks to the postal services of the PRC and RK for the timely delivery of my order! The parcel was delivered from the moment of order for 26 days in safety. Good luck with your work!
RS3 ******** LV received in 64 days
Many thanks to the service "Where is the parcel". I have 3 packages stuck. And I was able to track them only using the site "Where is the parcel". All parcels were delivered to the addressees.
UB0 ******** LV received in 31 days
thrown into the mailbox. there were no messages that the parcel had not arrived. who delivered it is not known. the last message that it was in Estonia.
UB0 ******** LV received in 39 days
The seller sent the goods quickly, the track was tracked only to Riga - the capital of Latvia and that's it ... I received the parcel on February 11 at the Nikopol branch number 8 of the Post of Ukraine (Dnepropetrovsk region). The product was well packaged, the product was undamaged - I give the seller five stars!
UB0 ******** LV received in 32 days
The goods were received. It took 32 days to Chita. Tracking only on the territory of the seller. The package is whole, the goods too.
UB0 ******** LV received in 85 days
The parcel arrived in good condition. The glass did not fit. I leave a review later than the arrival of the parcel.
UB0 ******** LV received in 62 days
Order no .: 8007445322595984. Order time: 2019-12-03 14:37. The seller sent the goods quickly, the track was tracked to the border of Ukraine. OTX Logistics dispatch LVA 21.12.2019. I received the parcel after the postman called on February 3 at the Nikopol (Dnepropetrovsk region) branch No. 13 of the Post of Ukraine. The product was well packed, the smartphone case was intact, beautiful, I really like it - I give the seller five stars!
RM0 ******** LV received in 29 days
The package arrived at the post office on the 24th day of January 3 at 10 o'clock. But when I came to receive it in the evening using the track number, they refused to give it to me, because they have no information about this package. They told me to wait for the notification and come only with it. After waiting another 5 days and without waiting for a notification, on January 8, I again went to the post office and this time they finally gave it to me. And it is not yet known how long I would have to wait for the notification. Once I received a notification after 10 days for a parcel that I had already received. The post office works very poorly, they process even parcels arriving to them with a great delay.
RS3 ******** LV received in 56 days
Russian Post works disgustingly. A parcel was sent from Latvia on 12/10/19 and arrived in Russia on 12/13/19. In Moscow, it was registered at sorting on 12/15/19 and then disappeared. 01/12/2020 appeared again on the same sorting. And only on 23.01.20 I arrived in Kaliningrad. Feels like the parcel went on foot.
UB0 ******** LV not received in 61 days
The package was ordered two months ago and has not been received. China sent, but Latvia Post did not send it to me. Last tracked on December 24, 2019
UB0 ******** LV received in 11 days
I bought it on January 6, 2020. Delivery (Latvian Post + UkrP) in 11 days. The package arrived intact. In China, tracking is normal.
UB0 ******** LV received in 38 days
I bought it on December 2, 2019. Delivery (Latvian Post + UkrP) in 38 days. The package arrived intact. Tracking is normal.
UB0 ******** LV not received in 77 days
The package was lost in China and did not even reach the border. The track was updated only once. Two months have passed and there is no parcel.
UB0 ******** LV not received in 65 days
No tracking after new year. The latest data on the receipt by the carrier in Lithuania is all. No parcel. No information. The dispute is open, no results yet.
UB0 ******** LV not received in 74 days
WHERE TO FIND A PARCEL? Latvian post is a nightmare! a month and a half the status on Ali "arrived in the destination country" .... and where?
LX2 ******** US received in 10 days
For the first time in my 67 years, I ordered a protective case with a strap for iwatch 4 series via the Internet via mail. Only after payment I decided to see the place of dispatch. It turned out to be USA Miami. They reported that the parcel usually takes 4-6 weeks. Well, I prepared for a long wait. A day later, they shipped to the local sorting point. 3 - 4 days the parcel chatted in the USA. Then they said that they had sent over the hill and she ended up in Frankfurt. Then she flew to Riga. It took only 10 days and I received it in Riga. It's fantastic. I think this is the merit of the American post. But the Latvian one also worked quickly. Thanks. Not expected.
UB0 ******** LV received in 23 days
To Kazakhstan in 23 days. But the seller cheated! I specially ordered an audio cable 1.5 meters long from him, and he sent 1.2 meters. I could have bought such a cable from another seller for half this price.
ZB0 ******** LV received in 32 days
Everything is fine, but since January 16, when the parcel (small package) left Latvia, it has not been tracked.
SA0 ******** LV received in 60 days
The package was delivered in 60 days, the seller extended the protection 3 times, it was not tracked. Obviously, God forbid to contact this delivery service anymore!
SA0 ******** LV received in 57 days
The parcel arrived damaged with obvious signs of an autopsy. The sensor I ordered was cracked. I opened it for a refund. I'm waiting for the result.
SA0 ******** LV received in 58 days
Submission number: 3001564465806086. Submission hour: .2019-12-01 17:44. The seller's product has been edited shvidko, the track has been posted on the most popular sites. Possilka was taken out on 28th day in the Ministry of Justice of Ukraine (Lviv region). The product has been packaged well, without packaging - I put the sellers in good packaging!
UB0 ******** LV received in 70 days
Delivery is very long. I had to open a dispute with the seller. The track number was not tracked on the territory of Ukraine.
