APPROVED:
[Job title]
_______________________________
_______________________________
[Name of company]
_______________________________
_______________________/[FULL NAME.]/
"______" _______________ 20___
JOB DESCRIPTION
Dispatcher
1. General Provisions
1.1. This job description defines and regulates the powers, functional and job responsibilities, rights and responsibilities of the dispatcher [Organization name in the genitive case] (hereinafter - the Company).
1.2. The dispatcher is appointed and dismissed in accordance with the procedure established by the current labor legislation by order of the head of the Company.
1.3. The dispatcher belongs to the category of specialists and reports directly to the [name of the position of the immediate manager] of the Company.
1.4. A person is appointed to the position of a dispatcher who has:
- secondary vocational education without presentation of requirements for work experience;
- initial vocational education and work experience in the operational regulation of the management (production) process for at least 3 years, including at least 1 year in this organization.
1.5. The dispatcher must know:
- regulatory legal acts, teaching materials on production planning and operational management of production;
- organization of production planning and dispatching in the organization;
- production facilities of the Company and its divisions;
- specialization of organizational units and production relations between them;
- range of products, types of work (services) performed;
- organization of the work of industrial warehouses, transport and handling operations in the organization;
- fundamentals of the production technology of the Company
- technical requirements for the Company's products;
- organization of operational accounting of the progress of production and delivery of finished products;
- computer facilities, communications and communications;
- fundamentals of economics, organization of production, labor and management;
- rules and regulations of labor protection.
1.6. In his work, the dispatcher is guided by:
- regulatory legal acts, other guidance and methodological materials related to the documentation of management;
- The Articles of Association of the Company;
- orders, orders of the head of the Company (direct manager);
- this job description.
1.7. During the temporary absence of the dispatcher, his duties are assigned to the [name of the position of the deputy].
2. Functional responsibilities
The dispatcher performs the following labor functions:
2.1. With the use of computer technology, communications and communications, it realizes operational regulation of the course of production and other types of basic activities of the organization or its divisions in accordance with production programs, time schedules and shift-daily tasks.
2.2. Controls the provision of the organization's divisions with the necessary materials, structures, components, equipment, as well as transport and handling facilities.
2.3. Carries out operational control over the course of production, ensuring maximum use of production capacity, rhythmic and uninterrupted movement of work in progress, delivery of finished products, performance of work (services), warehouse and loading and unloading operations according to established schedules.
2.4. Ensures compliance with the established norms of backlogs at sites and in workshops, the size of the batch of launches and the timing of their submission.
2.5. Takes measures to prevent and eliminate disturbances in the course of production, involving, if necessary, the relevant services of the organization.
2.6. Reveals production reserves to establish the most rational operating modes of technological equipment, more complete and even loading of equipment and production areas, and reduce the duration of the production cycle.
2.7. Implements and ensures the rational use of technical means of operational management of production.
2.8. Keeps a dispatch log, prepares reports and other technical documentation on the production progress.
2.9. Participates in the work on the analysis and assessment of the activities of the organization's divisions, the identification of internal production reserves.
2.10. Supervises the work of operators of the dispatch service.
In case of official necessity, the dispatcher may be involved in the performance of his official duties overtime, in the manner prescribed by law.
3. Rights
The dispatcher has the right:
3.1. Report to the management about all identified deficiencies within their competence.
3.2. Make suggestions for improving the work related to the responsibilities provided for in this job description.
3.3. Demand from the management to create the necessary conditions for the performance of official duties (a workplace that meets state regulatory requirements for labor protection and the conditions provided for by the collective agreement).
3.4. Get acquainted with the draft decisions of the Company's management regarding its activities.
3.5. Request from the managers and specialists of the Company information and documents necessary for the performance of official duties.
3.6. To involve specialists from other departments in solving the tasks assigned to him.
3.7. Interact with other divisions of the Company to resolve operational issues of their professional activities.
3.8. Receive vocational training, retraining and advanced training in the manner prescribed by labor legislation.
4. Responsibility
The dispatcher bears administrative, disciplinary and material (and in some cases stipulated by the legislation of the Russian Federation - and criminal) responsibility for:
4.1. Improper performance or non-performance of their duties, provided for by this job description, within the limits determined by the labor legislation of the Russian Federation.
4.2. Violation of the rules and regulations governing the activities of the enterprise.
4.3. Offenses committed in the course of carrying out their activities, within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
4.4. Causing material damage within the limits determined by the current labor and civil legislation of the Russian Federation.
4.5. Compliance with current instructions, orders and orders for the preservation of commercial secrets and confidential information.
4.6. Failure to take measures to suppress detected violations of safety regulations, fire safety and other rules that pose a threat to the activities of the Company and its employees.
5. Working conditions
5.1. The dispatcher's work schedule is determined in accordance with the Internal Labor Regulations established by the Company.
5.2. Due to production needs, the dispatcher is obliged to go on business trips (including local ones)
Read the instructions ______ / ____________ / "__" _______ 20__
OFFICIAL REGULATIONS
leading specialist-expert of the department
for the development and implementation of the GLONASS system
No. 8.7.VSE.1
These job regulations (hereinafter referred to as these Regulations) in accordance with Article 47 of the Federal Law of 01.01.01 "On the State Civil Service of the Russian Federation" regulate the professional service activities of the leading specialist-expert of the department for the development and implementation of the GLONASS system of the Department of Development Programs.
1. Qualification requirements
1.1. The leading specialist-expert of the department for the development and implementation of the GLONASS system of the Department of Development Programs (hereinafter - the Leading Specialist-Expert) must have a higher professional education.
1.2. The leading expert should know:
federal laws and other regulatory legal acts of the Russian Federation, including:
Federal Law of 01.01.01 "On the State Civil Service of the Russian Federation";
Labor Code of the Russian Federation (in terms of general provisions, regulation of labor relations with employees of the department in the field of working time, rest time, work schedule, labor discipline and labor protection);
Federal Law No. 149-FZ of July 27, 2006 “On Information, Information Technologies and Information Protection”;
Federal Law of 01.01.01 No. 000 FZ "On Combating Corruption";
Federal Law of 01.01.01 "On Navigation Activities";
Federal Law of 01.01.01 "On the placement of orders for the supply of goods, performance of work, provision of services for state and municipal needs"
Federal Law of 01.01.01 “On Technical Regulation”;
Decree of the Government of the Russian Federation of August 25, 2008 No. 000 "On equipping vehicles, technical means and systems with satellite navigation equipment GLONASS or GLONASS / GPS";
Resolution of the Government of the Russian Federation No. 000 dated April 30, 2008 (as amended by Resolution of the Government of the Russian Federation No. 601 dated 01.01.01) "On approval of the regulation on the powers of federal executive authorities to maintain, develop and use the GLONASS global navigation satellite system in the interests of ensuring the defense and security of the state, the socio-economic development of the Russian Federation and the expansion of international cooperation, as well as for scientific purposes ”;
1) remark;
2) a reprimand;
3) a warning about incomplete official compliance;
4) dismissal from the civil service position being replaced
5) dismissal from the civil service.
3. The list of issues for which the Leading Specialist-Expert is entitled or obliged to independently take management
and other solutions
3.1. The leading expert-expert is obliged to independently make decisions when preparing draft proposals (responses) to the departments of the Ministry of Transport of Russia, executive authorities, other organizations on instructions from the management of the Division and the Department (in accordance with the established deadlines), as well as when performing official duties established by this regulations.
4. List of issues on which the Leading Specialist-Expert has the right, or is obliged to participate in the preparation of draft regulatory legal acts and (or) draft management and other decisions
4.1. The leading expert-expert is obliged to participate in the consideration and approval of draft regulatory legal acts and draft management and other decisions in the Ministry concerning the activities of the Department.
4.2. The leading specialist-expert in the preparation of drafts of regulatory legal acts and (or) drafts of managerial and other decisions in the Ministry has the right to receive information on solving issues within the competence of the Department.
5. Terms and procedures for the preparation, consideration of draft managerial and other decisions specified in paragraphs 3 and 4 of these regulations, the procedure for agreeing and making these decisions
5.1. The terms of preparation and consideration of projects, approval and decision-making are determined by the Head of the Division in accordance with the work plans of the Division and instructions from the Director of the Department.
5.2. The procedures for the preparation and consideration of draft decisions are determined by the Leading Specialist-Expert in accordance with the regulations of the Ministry, instructions for office work in the Ministry, instructions of the Head of the Department and are reflected in the work plan of the Leading Specialist-Expert.
5.3. The procedure for approval and decision-making is established by the regulations of the Ministry, instructions for office work in the Ministry, instructions of the head of the Department.
6. The order of official interaction of the Leading specialist-expert in connection with the performance of his official duties with employees of the Ministry, other state bodies, citizens and organizations
6.1. The leading specialist-expert in the performance of official duties is directly subordinate to the head of the Department and carries out his instructions.
6.2. The leading expert-expert independently interacts with employees of the Ministry, other state bodies, citizens and organizations in the performance of official duties.
6.3. The leading expert-expert immediately brings to the attention of the head the information that has become known to him, which is essential for the activities of the Division, Department, Ministry.
6.4. A leading expert-expert is not entitled to officially represent a department, department, ministry without a corresponding order. If such an order is necessary, the Leading Specialist-Expert is obliged to report this to the head.
6.5. Official correspondence in the process of official interaction is carried out in accordance with the regulations of the Ministry, instructions for office work in the Ministry.
7. Indicators of efficiency and effectiveness of professional service activity Leading specialist-expert
7.1. The efficiency and effectiveness of the Leading Specialist-Expert in fulfilling official duties, orders of the Head of the Division, the Director of the Department is determined by the Head of the Division.
7.2. The indicators of efficiency and effectiveness are:
7.2.1. The number of works performed by the Leading Specialist-Expert (positions of the Division's plan; instructions of the Head of the Division, Director of the Department).
7.2.2. The quality of the work performed (the number and volume of returns and processing).
7.2.3. The number of attracting (unforeseen, unplanned) other workers and the amount of work done by them.
7.2.4. The complexity of the work performed (complexity; the presence of an analytical part; study of the history of the issue; the need to attract specialists from other areas; multivariance; the need for a creative approach).
7.2.5. Compliance with the deadlines for the execution of work in accordance with the plans of the department, instructions of the head of the department, director of the Department.
The transport dispatcher plays the role of a liaison in the work of the transport company. The bulk of the work is related to the distribution of vehicles according to requests, as well as the solution of issues and problems arising during the movement of vehicles. The main organizational document regulating the work of a transport dispatcher is his job description.
As part of the staffing table, the dispatcher is included in the category of specialists. He is appointed to the position by the director of the company by his order. Other aspects of the work of the dispatcher of the transport company are defined in the job description presented below.
General Provisions
The job description of a road transport dispatcher contains general information about the position. For example, this includes the following questions:
- The dispatcher of the transport company is a specialist. The position is appointed and dismissed by order of the director of the company.
- The official salary is established in accordance with the staffing table.
- The dispatcher is directly subordinate to the head of the garage, the chief engineer and the chief mechanic.
During the performance of functional duties, the transport dispatcher must be guided by the following regulatory and local acts:
Main tasks and functional responsibilities
The main task of the dispatcher of the transport company is the high-quality organization of the work of transport and drivers on the line, as well as control over the observance of routes and, in general, over the course of transportation work. Within the framework of this task, the transport dispatcher performs a huge list of functions.
Carries out work with drivers and interaction with other personnel of the company or vehicle fleet:
- organizes the work of drivers;
- control of the work of dispatching points on the line;
- conducting briefings with drivers on transportation and route features.
Deals with the organization of cargo transportation. To do this, it performs the following functions:
- maintains and organizes contacts with the company's clients on transportation and route organization;
- monitors bus stations and bus stations for the purpose of high-quality and efficient route management;
- controls and prevents vehicle downtime;
- controls traffic schedules and timetables, if necessary, promptly redistribute transport when the intensity of passenger traffic changes;
- organizes special and additional flights;
- promptly resolve conflicts and problematic situations on the routes, avoiding disruption of traffic flows, and take timely and effective measures to eliminate them;
- keeps a record of the performed transportations, as well as carry out timely control over the progress of cargo transportation;
- controls the work on unloading and loading vehicles, as well as over the technical condition of access roads;
- controls the issues of ensuring the safety of transportation;
- informs the management about cases of illness of drivers and personnel, cases of injury and failure of vehicles;
- works with automated systems and devices for the control of cargo transportation.
The dispatcher for the clear performance of his duties must keep the following documentation:
- waybills sheets;
- calculations of technical and operational characteristics;
- register of applications and tasks for cargo transportation;
- an incident log, as well as draws up reports and operational summaries of accidents that have occurred, incidents that occurred during the shift;
- checks the correctness of the routing lists, as well as documents for the performed transportation;
- duty log;
- journal of accounting and movement of waybills;
- special transport work log;
- instruction logs with drivers;
- logbook of transport entering the line and returning;
- prepares and submits reporting documentation to the management;
- controls the correctness of the accompanying documentation for the goods.
Responsibility and rights
Dispatcher is a very important position for any enterprise where it is provided. Indeed, it depends on the correctness and clarity of the actions of this person whether the cargo will arrive on time, whether the machine will go to the line, whether the equipment will function correctly, and so on.
Due to errors, the entire production can be stopped or equipment downtime can occur, which entails losses for the company.
Therefore, the dispatcher can be held liable for the following:
- For failure to fulfill their duties (including improper fulfillment) prescribed in the job description.
- If in the course of his work he committed offenses (violation of safety precautions), the responsibility for which is provided for by administrative, civil and criminal legislation;
- If the dispatcher caused property damage to his organization.
All sanctions are governed by civil and labor law. But if people were injured as a result of the actions of the dispatcher, then criminal legislation already comes into play.
The dispatcher, in addition to responsibility, has rights. You can also find out about them in the job description. The rights of the dispatcher include:
- participation in the discussion of issues that directly relate to dispatching duties. He participates in meetings where issues of improving the work of the enterprise are considered. Can offer his ideas in this direction;
- the dispatcher has the right to demand and receive all the necessary information and documents that he will need for work;
- give instructions and instruct drivers before the flight, distribute tasks for the transportation of goods among drivers;
- check the quality of implementation of previously issued instructions.
Requirements for a specialist
A dispatcher is a very important profession, and therefore, specialists in this position have certain requirements that they must meet. The requirements are individual for each enterprise, but there are general ones that are almost always found:
Although, as practice shows, seniority is determined by the employer in each case individually for each applicant. But the requirements for education have been tightened. Now you need to complete special courses if your education is non-core, or you need to graduate from an educational institution according to your profile.
Features of the dispatcher's work
The specifics of the work are mainly due to the direction of the company. The essence and complexity of the work lies in the competent organization of traffic flows. Large shipping companies with a large fleet of vehicles prefer to hire people with a logistic profession for this position.
Small companies, for example, taxi services do not have great educational requirements, preferring to train a specialist in the workplace... In addition, upon completion of the probationary period, the employee may be offered a course retraining within the framework of this specialty.
This video clearly shows the work of the road transport dispatcher.
Job description of a specialist of the satellite tracking systems monitoring department[name of organization, enterprise, institution]
This job description has been developed and approved in accordance with the provisions and other regulations governing labor relations in the Russian Federation.
1. General Provisions
1.1. The specialist of the satellite tracking systems monitoring department belongs to the category of specialists and is directly subordinate to [name of the position of the head].
1.2. A person who has [fill in the required] education, special training [fill in the required], work experience [fill in the required] is accepted for the position of a specialist in the department of monitoring satellite tracking systems.
1.3. The specialist of the satellite tracking systems monitoring department is appointed and dismissed by the order of [name of the manager's position].
1.4. A specialist in the department of monitoring satellite tracking systems should know:
Normative legal acts governing the activities of [organizations, enterprises, institutions];
Methodological materials on the work performed;
Rules for the use of hardware and software systems based on satellite navigation technologies, data transmission over communication networks for monitoring and controlling transport for various purposes;
Modern means, methods and technologies for working with information;
Systematization and preparation of information materials;
Rules for working with documents;
Rules for the use of telephone, facsimile communication, copying equipment;
Job description;
Internal labor regulations;
Safety rules and regulations and industrial sanitation.
1.5. Professionally important qualities: [list qualities].
2. Job responsibilities
The monitoring department specialist has the following job responsibilities:
2.1. Continuous monitoring of incoming information regarding the movement of vehicles, location, mileage traveled, fuel consumption, control of fuel draining and refueling of customers' vehicles through the installed specialized software.
2.2. Entering information about vehicles and personnel into the system database.
2.3. Providing [specify period] for updating vehicle information.
2.4. Control of the time and place of loading and unloading cargo.
2.5. Control of the start and end of the work of special machinery and equipment.
2.6. Control over data exchange with user information systems.
2.7. Providing storage of all incoming information about the Customer's transport in the database.
2.8. Formation of various reports from the database.
2.9. Prompt response to alarming messages by establishing communication with the Customer, if necessary, call the rapid response team, police or employees of private security companies with whom contracts have been concluded.
2.10. Transmission of commands to actuators of objects (blocking the engine, activating alarms, calling the driver, controlling additional equipment).
2.11. Establishing a voice connection with objects, if necessary.
2.12. Maintaining the necessary documentation.
2.13. Compliance with the requirements of the internal labor regulations, labor protection and safety measures.
3. Employee rights
The monitoring department specialist has the right to:
3.1. Request and receive the necessary information and documents related to the issues of its activities.
3.2. Make suggestions to the immediate supervisor to improve the work related to the responsibilities provided for in this job description.
3.3. Professional training, retraining and advanced training in the manner prescribed by the Labor Code of the Russian Federation and other federal laws.
3.4. To provide the software and equipment necessary for the operation.
3.5. Require management to assist in the performance of their professional duties and the exercise of rights.
3.6. For all social guarantees provided by law.
3.7. Other rights provided for by labor legislation.
4. Employee responsibility
The monitoring department specialist is responsible for:
4.1. For ensuring the uninterrupted operation of hardware and software systems based on satellite navigation technologies, data transmission over communication networks for vehicle monitoring.
4.2. For non-fulfillment or improper fulfillment of their duties as provided for by this job description - within the limits determined by the current labor legislation of the Russian Federation.
4.3. For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation.
4.4. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal, civil legislation of the Russian Federation.
HR Manager [initials, surname]
[signature]
[day month Year]
Agreed:
Head of Legal Department [initials, surname]
[signature]
[day month Year]
I have read the instructions: [initials, surname]
[signature]
[day month Year]
Job description
specialist of the satellite tracking systems monitoring department
[name of organization, enterprise, institution]
This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations in the Russian Federation.
1. General Provisions
1.1. The specialist of the satellite tracking systems monitoring department belongs to the category of specialists and is directly subordinate.
1.2. A person who has [fill in the required] education, special training [fill in the required], work experience [fill in the required] is accepted for the position of a specialist in the department of monitoring satellite tracking systems.
1.3. The specialist of the satellite tracking systems monitoring department is appointed and dismissed from office by order [ name of the manager's position].
1.4. A specialist in the department of monitoring satellite tracking systems should know:
Normative legal acts governing activities [ organizations, enterprises, institutions];
Methodological materials on the work performed;
Rules for the use of hardware and software systems based on satellite navigation technologies, data transmission over communication networks for monitoring and controlling transport for various purposes;
Modern means, methods and technologies for working with information;
Systematization and preparation of information materials;
Rules for working with documents;
Rules for the use of telephone, facsimile communication, copying equipment;
Job description;
Internal labor regulations;
Safety rules and regulations and industrial sanitation.
1.5. Professionally important qualities: [ list qualities].
2. Job responsibilities
The monitoring department specialist has the following job responsibilities:
2.1. Continuous monitoring of incoming information regarding the movement of transport, location, mileage, fuel consumption, control of fuel draining and refueling of customers' vehicles through the installed specialized software.
2.2. Entering information about vehicles and personnel into the system database.
2.3. Provide [specify period] for updating vehicle information.
2.4. Control of the time and place of loading and unloading cargo.
2.5. Control of the start and end of the work of special machinery and equipment.
2.6. Control over data exchange with user information systems.
2.7. Providing storage of all incoming information about the Customer's transport in the database.
2.8. Formation of various reports from the database.
2.9. Prompt response to alarming messages by establishing communication with the Customer, if necessary, call the rapid response team, police or employees of private security companies with whom contracts have been concluded.
2.10. Transmission of commands to actuators of objects (blocking the engine, activating alarms, calling the driver, controlling additional equipment).
2.11. Establishing a voice connection with objects, if necessary.
2.12. Maintaining the necessary documentation.
2.13. Compliance with the requirements of the internal labor regulations, labor protection and safety measures.
3. Employee rights
The monitoring department specialist has the right to:
3.1. Request and receive the necessary information and documents related to the issues of its activities.
3.2. Make suggestions to the immediate supervisor to improve the work related to the responsibilities provided for in this job description.
3.3. Professional training, retraining and advanced training in the manner prescribed by the Labor Code of the Russian Federation and other federal laws.
3.4. To provide the software and equipment necessary for the operation.
3.5. Require management to assist in the performance of their professional duties and the exercise of rights.
4. Employee responsibility
The monitoring department specialist is responsible for:
4.1. For ensuring the uninterrupted operation of hardware and software systems based on satellite navigation technologies, data transmission over communication networks for vehicle monitoring.
4.2. For non-fulfillment or improper fulfillment of their duties as provided for by this job description - within the limits determined by the current labor legislation of the Russian Federation.
4.3. For causing material damage to the employer - within the limits determined by the current
