- Repair commercial equipment: cash registers(kkm), banknote counters, banknote detectors, banknote packers, scales, data collection terminals, barcode printers, barcode scanners
Warranty repair of Cassida, MAGNER, DORS, Shtrikh-M, Kobell, Assistant, Laurel, Glory, SmartCash, Atol
We are a team of professionals who have been working in the field of repairing household and professional appliances for more than 5 years! Low prices for all services and spare parts. Individual approach to everyone. A clear algorithm to work...
Additionally: on-site repair of commercial equipment at home or in the office, installation of commercial equipment (connection, configuration), sale of spare parts
Repair of commercial equipment: Wireless equipment Symbol, Motorola Data collection terminals Symbol, Motorola Handheld, industrial Scanners Symbol, Motorola Ethical ...
Additional services of service centers for the repair of commercial equipment
How much will it cost to repair commercial equipment?
To install or configure the purchased equipment, you can use the services of specialists from authorized organizations (authorized service center), which will carry out everything necessary work for further operation of commercial equipment. The addresses of all service centers on the map of Moscow are given at the beginning of the page. If there is no service center at the specified address or is located at a different address, please let us know.
TsTO-Service LLC has been operating in the commercial equipment market since 2004, and is an authorized service center and partner of leading manufacturers of cash register equipment.
Servicing cash registers.
The service center offers organizations and individual entrepreneurs full range of repair and maintenance services cash register equipment(KKT) in any area of Moscow.
Specialists have completed a training course and are certified to carry out installation, service, warranty and post-warranty repairs of the following models of cash register machines:
KKM "ELVES-MF", KKM "SHTRIKH-FR-02F", KKM "RETAIL-01F", KKM "ATOL-
22F", KKM "ATOL-55F", KKM "ATOL-77F".
The service center provides the following services:
- Registration of cash register in personal account tax;
- Registration of cash register in the personal account of the OFD;
- Removal of cash registers from registration with the tax authority;
- Commissioning of CCP;
- Preventative maintenance;
- Warranty and post-warranty repair of cash registers and commercial equipment;
- Delivery of cash registers to the control center and back during repairs;
- Restoration of lost passports on cash registers;
- Replacing FN.
All work with cash register machines is carried out under a concluded agreement for Maintenance.
Maintenance services for commercial equipment
In the event of problems with the installation or operation of the equipment, the service center is ready to promptly provide services to restore the functionality of the cash register unit.
Service maintenance includes:
- Departure of a specialist upon customer’s call (in Moscow and Moscow Region);
- Diagnostics and repair on site at the customer (in Moscow and Moscow Region);
- Replacement of failed equipment during repairs;
- Consultations on setting up equipment by phone hotline and email.
Service specialists have extensive experience working with commercial equipment and will quickly localize and eliminate any problems that arise.
The customer has problems. Quality and high speed of service are the most important
components of the uninterrupted operation of the system. It is from efficiency
the actions and professional knowledge of the service provider depend on the effectiveness
systems and long term equipment operation.
Repair
For its clients, the service center provides warranty and paid
repair of POS terminals, cash registers and retail equipment.
OUR ADVANTAGES:
High quality work. The staff consists of highly qualified employees who regularly improve their professional qualifications and undergo training on the basis of CCP manufacturers. Our specialists will provide you with assistance and support across the entire range of services, from registration with the tax office to regular maintenance.
Wide geography of activity. The company has a large network of partner service centers covering the entire territory of Russia. Service is provided in more than 80 cities of the country.
Efficiency. A distinctive feature of our work is high-quality and prompt technical maintenance of CCP and its repair. Total duration repairs from the moment of receipt of the application range from 8 to 36 working hours.
Individual approach. to corporative clients we offer an individual approach and special conditions agreement.
Uninterrupted and effective work technological and commercial equipment is a necessary condition success of any production, trade and enterprise Catering. Equipment failure and interruptions in its operation lead to lost profits, financial costs and a possible blow to the company’s reputation, so the need for regular service obvious. Early diagnosis of faults and carrying out scheduled repairs can significantly extend the life of equipment.
Stages of service maintenance:
- Preparation commercial offer, which includes calculation of the cost and conditions for carrying out maintenance at the facility; conclusion of an agreement;
- equipment diagnostics; when faults are identified - drawing up defective statements indicating serial numbers, cost of work (including diagnostics) and spare parts required for restoration;
- delivery of work to the customer and transfer of equipment for maintenance.
Our specialists provide high-quality service maintenance of any complexity, having a wealth of professional experience and established relationships with leading equipment manufacturers. Regular advanced training and participation in seminars, trainings and certifications allows you to stay up to date with the latest technical solutions.
Conducting an examination and repair work possible not only at the customer’s premises, but also at the company’s service center. Our own workshops are equipped with the necessary professional tools for repair and diagnostics of refrigeration and heating equipment; We have our own vehicles. During service work, technicians provide instructions on operating rules and safety precautions.
We guarantee the constant availability of a large number of spare parts in stock and their prompt delivery, which allows us to restore the efficiency of the enterprise in as soon as possible. The ability to manufacture components to order, an individual approach to each client, taking into account the specifics of his work, and favorable price offers are the key to successful cooperation.
“Equipment support” includes such services as:
- Prompt on-site repair or repair at a service center, if not possible on-site
- Updating programs, drivers, firmware
- Setting up and reconfiguring commercial equipment
- Consulting store personnel on the operation of equipment and programs
- Customizing programs to suit changing company needs
- Connecting equipment to 1C Enterprise programs.
Our customer service provides support services for commercial equipment purchased in our store and for equipment purchased from other companies.
Maintenance, repair of commercial equipment, additional services
- Scheduled preventive maintenance, incl. cleaning and adjustment of components
- Diagnostics of faults and repair of equipment
- Installation and configuration software
- Registration and deregistration of cash register equipment, registration of all necessary documents with the tax authorities without the participation of the owner
- Activation and replacement of secure electronic control tape (ECLZ)
- Remote automated verification of weighing equipment, repair and calibration after repair
- Training and technical consultations for users on operating rules
- Checking the scales
- Replacement of consumables, including thermal heads of printers, replacement of rollers in a bill counter, etc.
Below is a detailed list of services provided.
Work is carried out subject to availability technical specialist in this area
| Name of service | Description of the service, comments (requirements for the customer) |
| Departure of a specialist to one address. Incoming diagnostics and issuance of a technical report on the condition of the equipment (setting a repair task) | assessment of the technical condition of equipment; detection and location of faults; forecasting the residual life of equipment; |
| Banknote counters | |
| Cleaning sensors and mechanisms | A preventive procedure is necessary for the uninterrupted operation of the meter throughout its entire service life. |
| Adjusting and tuning the gripping mechanism and sensor sensitivity | Necessary procedure for correct (without erroneous) operation of the counter |
| Currency detectors | |
| Adjusting the viewing infrared (IR) detector | Adjust brightness, contrast, frequency. |
| Replacing the ultraviolet (UV) lamp | - |
| Label and Receipt Printers | |
| Change print quality settings. Cleaning and lubricating the label/receipt cutter | Adjusting contrast, print speed and cleaning the thermal print head. |
| Replacing the thermal print head. Adjusting the Thermal Print Head | Improving print quality |
| Replacing parts of the printer feed mechanism | Spare parts are purchased separately |
| Fixed label size calibration and testing of label printers | The printer and the label on the backing must be in good working order. |
| Adjusting the ribbon feed mechanism of the label printer | Improving print quality |
| Improvement against false alarms of the label printer cover closed sensors. Installation and replacement of expansion cards, internal winders, cutters, label separators | If false alarms occur, the printer stops working normally and requires you to close the lid. |
| Cash registers and fiscal recorders | |
| Adjusting the thermal print head. Replacing the Thermal Print Head | Paid separately if this service is not included in the maintenance contract. The thermal print head is purchased separately and in stated cost Excluded. |
| Manufacturing and repair of interface cables | Used to connect cash registers and receipt printing devices to a PC |
| Replacement of electronic control tape protected (EKLZ) | Performed only with a valid maintenance contract. The cost of a block of protected electronic control tape is not included in the cost of the service. |
| Preparation of a package of documents for deregistration with the tax service | Performed only with a valid maintenance agreement with a technical service center (TSC). |
| Programming a cash register for operation in ASPD mode (for UTII) | Only for deregistered fiscal devices. Rework-reflashing, activation of the non-fiscal memory block, programming of the check header. Commissioning of fiscal cash registers with EKLZ is carried out under a maintenance agreement. Spare parts are purchased separately and are not included in the stated price. |
| Commissioning of check printing devices (for UTII) | Entering the title of the document (Name of organization, TIN, additional text) |
| Magnetic card readers, encoders | |
| Cleaning magnetic heads | Improving reader performance |
| Configuring exchange parameters and data transfer format | Produced at the point of use. A visit from a specialist is not included in the price. |
| Programmable Keyboards | |
| Cleaning the keyboard | - |
| Keyboard programming | at ready-made template/ without template |
| POS systems (point of sale automation systems) | |
| Cleaning the system | Required if the touch display or keyboard malfunctions. |
| Calibration of the cashier's touch display | Required in case of display malfunctions |
| Weighing equipment | |
| Entering the product database into the scale memory | No more than 50 positions are stored in memory |
| Preparing scales for state verification with NPV 15kg | At the service center. / On-site to the customer |
| Organization of verification of scales with and without printing of labels with NEL 15 kg | Organization of state verification, cost according to the price list |
| Scale calibration | A set of operations performed in order to determine the actual values of the metrological characteristics of scales. Required in cases of calibration or preparation before the state. By verification |
| Replacing the radio element / strain gauge / thermal print head / electronic unit / shaft | Cost per replacement of one element. The cost of the device is not included in the price. |
| Adjusting the Thermal Print Head | Improving print quality |
By signing an agreement for the provision of commercial equipment support services, you receive a staff of specialists ready to come to your aid. It is worth paying attention to the fact that our company does not bear such risks as lost profits, therefore it is advisable to purchase replacement equipment. The terms of the contract do not include new automation, but only maintenance of what is in working order at the time of signing the contract and the list of equipment is specified in the contract. Although we can carry out automation, but under a separate agreement.
Call and write!
Showcases that have lost their “marketable” appearance and worn-out racks can cause a decrease in consumer demand for the products presented in the store, as well as reduce the level of trust in the brand in the eyes of consumers.
Impeccability in detail is the basis of customer loyalty, therefore the specialists of the Optima Group of Companies will, in a short time, carry out restoration or complete repair of trade and exhibition equipment and furniture, as well as quickly and efficiently provide other related services for updating the interior.
Our services
- Full or partial repair of commercial equipment, regardless of the level of complexity.
- Replacement individual nodes and components.
- Manufacturing analogues of existing equipment or custom-made furniture.
- Installation and dismantling of trade and exhibition equipment.
- Preventative inspection of equipment fasteners and supports for malfunctions to avoid failure.
"Before and after"
The results of professionally completed work can be seen in our gallery. Comparing images of worn and refurbished equipment provides a visual representation of how detailed renovations can update interiors and enhance curb appeal. trading floor in the eyes of buyers.
Photos BEFORE and AFTER renovationEliminating chips on a painted surface with high-quality restoration materials allows you to restore appearance products without dismantling them from the point of sale.
