Business Plan - Accounting. Contract. Life and business. Foreign languages. Success stories

The field of activity of a specialist in social work. Professional functions of a social work specialist

The professions “social worker”, “social teacher” and “specialist in social work” were officially registered in Russian state documents in March - April 1991 and created to solve social problems of man and society, including:

Social and psychological conflicts, crisis, stressful situations;

Emotional and psychological problems;

Need and poverty;

Alcoholism and drug addiction;

Violence and discrimination;

National issues and migration;

Crime and offense;

Unemployment and professional adaptation;

Housing problem;

Guardianship, trusteeship, adoption;

Parental cruelty and others.

Currently, the profession of a social worker and her skills are in high demand. What is needed, in fact, is a broad-based specialist who knows the basics of legal, medical, and psychological knowledge. Such a specialist is a social worker, whose main labor operations include:

Collection and analysis of information about the person;

Diagnostics of the microenvironment;

Forecast of further development and socialization of personality;

Prevention and social therapy of negative environmental phenomena;

Organizational and communicative pedagogization of the environment;

Legal protection;

Educational tasks;

Drawing up and maintaining documentation;

Work with the teaching staff.

Now it has become real, but a new problem has arisen - the threat of discrediting the profession.

The heads of institutions, determining the job responsibilities of a social worker, proceed from the needs of their institution. But, as often happens, they try to cover the entire subject field of the profession. Therefore, the practice of "patching holes" is widespread. The task of a social work specialist is not this; it sounds like this:

“Timely identify emerging problems in the immediate environment; understand and eliminate the causes that give rise to them; to provide prophylaxis for various negative phenomena that can be detected in the microenvironment. ” At the same time, the social worker should not wait when they turn to him for help. In an ethically acceptable form, he himself “makes contact” with a person and his family.

The problematic field of social work is huge and incorporates the whole variety of life situations and conflicts of people of different ages and social status. The problem field of the social worker of a particular institution is formed on the basis of a real social order, the specifics of the contingent of the institution, its departmental subordination, type and type, as well as professional baggage of a specialist.

Each institution needs a special approach, for example, in a rural secondary school there are 8 children out of 100 students with behavior called maladaptive, in the social rehabilitation center this figure is much higher, it is 24 out of 100 according to the results of the survey, and here the specificity is manifested work of a social worker in various institutions.

In his practice, a social work specialist performs various social roles. First of all, he is a mediator in the context of: “man - family - society”, a link between a citizen and state-social strata called to take care of a citizen.

At the same time, a social worker is a defender of human interests, a defender of his rights and the rights of every family.

Also, a social worker should be a participant in a joint activity, the leading organizer of this activity. He is a kind of spiritual mentor who, as it were, leads a person and his family, for a long time provides psychological support, takes care of the formation of social values \u200b\u200bin society.

At the same time, he is a social therapist who prevents and resolves conflict situations of his wards.

JOB DESCRIPTION

social work specialist

1. General Provisions

1.1. The social work specialist belongs to the category of specialists and is directly subordinate to the director of the Social Shelter, his deputy for social work

1.2. A person with a higher (secondary special) professional education, high moral and business qualities, having no bad habits, without presenting requirements for work experience is accepted as a specialist in social work

1.3. A specialist in social work when providing social services to orphanage pupils must carry out them in strict accordance with the Federal Law “On the Basics of the System for the Prevention of Neglect and Juvenile Delinquency” dated 01.01.2001, as well as with the principles established by the Federal Law “On the Basics of Social Services Russian Federation":

Targeting

Availability;

Volunteerism

Humanity;

Priority of providing social services to minors;

Confidentiality;

Preventive focus.

1.4. When rendering social services to pupils (graduates), show maximum sensitivity, courtesy, attention, endurance, prudence, patience, take into account their physical and psychological condition


1.5. A social work specialist should:

To ensure the safety of social services for the life and health of students, the safety of the property of the shelter;

Constantly improve their skills and professional skills through retraining from the institution, self-training.

1.6. A specialist in social work, in the performance of his functional duties, must show professionally important qualities:

Honesty;

Truthfulness;

Responsibility.

2. Job responsibilities

A social work specialist is required to:

2.1. Carry out the reception of newly arrived children, draw up a personal file for them, organize photography of the child for a personal file

2.2. To conduct personal files of pupils assigned to him, to seek the receipt of missing documents and to ensure the procedure for maintaining and maintaining the personal files of pupils of the shelter.

2.3. Ensure the confidentiality of personal affairs of pupils of the Social Shelter.

2.4. Correspondence with the executive authorities of the city of Moscow, higher organizations and state institutions on issues of ensuring social protection of minors.

2.5. To deal with issues of studying the identity of minors in the context of institutional education, to develop and implement an individual plan for the social rehabilitation of minors in accordance with the requirements of the current legislation of the Russian Federation, with their age, physical and intellectual characteristics.

2.6. To apply for citizenship, a passport, a pension for the loss of a breadwinner, a savings book, a foreign passport, a compulsory health insurance policy, TIN, a Muscovite social card, a pension insurance certificate, updating a personal account and extracts from the house book and other necessary documents for pupils of the shelter.

2.7. To issue to specialists in social work and pupils of the shelter, to accept, under signature in the registration journal, the issuance of the original documents from the personal files of the pupils (safe) for submission to various state institutions of the Russian Federation

2.8. To work with children and adolescents living in the shelter to identify problems and crisis situations that are relevant to them, to look for ways out of them, to assist them in further living arrangements and continuing education.


2.9. Check the living conditions of the pupils in the shelter and in Moscow at the place of registration.

2.10. To draw up a package of documents for withdrawing funds from the personal accounts of pupils of the shelter.

2.11. To carry out career guidance work with graduate students, prepare documents for admission of students to educational institutions for primary vocational education, secondary vocational education and higher education or employment and further patronage of graduates.

2.12. Generate a package of documents, compile and submit a list to the State Unitary Enterprise “Mossotsgarantiya” for housing for graduates of the shelter.

2.13. Inspect the premises provided to the graduate, sign an agreement, register at a new place of residence, carry out military registration at the military registration and enlistment office.

2.14. Make a list of cash payments to graduates of the shelter: a one-time cash allowance and compensation payment.

2.15. To deal with the issues of tracing pupils who left the institution without permission: to transmit to the MIA, the municipality, information that the child has escaped from the institution. If necessary, start a business.

2.16. To form a package of necessary documents for sending pupils to the City Medical-Psychological-Pedagogical Commission.

2.17. Put on military records in the military commissariat of the pupils subject to draft.

2.18. Issue and collect social cards of the Muscovite pupils traveling to Moscow.

2.19. To prepare and timely submit to the Department of Family and Youth Policy of Moscow reporting documentation and necessary information.

2.20. Make a list, prepare the pupils of the shelter, transfer all the necessary documents to educational institutions for their further training for full state support.

2.21. To transmit information about the children who came to the shelter to the head of the regional operator of the state data bank of orphans and children left without parental care, fill out a questionnaire and the necessary documents.

2.22. Carry out the registration of documents in the books of registration of incoming and outgoing correspondence.

2.23. To draw up documents for the pupils of the shelter who are leaving for the city of Moscow on weekends, holidays and holidays.

2.24. Transfer the documents of graduates for registration with the Central Organizing Center at the place of registration.

2.25. Organize and implement the social patronage of the institution’s graduates in accordance with the requirements of the governing documents of the Russian Federation and Moscow.

2.26. Hand over a package of documents to the compulsory medical insurance and receive a policy of compulsory medical insurance for pupils.

2.27. To hand over documents to the OUFMS of Stupino and receive foreign passports of students.

2.28. Keep a diary of a social work specialist regularly. Once a week to report to the management of the institution on the work done for the fixed pupils and graduates. At the end of the month, submit a report on the social rehabilitation of the shelter's pupils to the deputy director for social work.

2.29. Regularly, on the first day of every month, update the lists of the information stand of the social department:

- -, passports, citizenship;

- - survivor pensions, pension insurance certificates;

- - children of the shelter, retirement, admission;

- –training of a specialty, deprivation of parental rights;

- - apartments, one-time monetary compensation, lists of shelter children, benefits;

- - savings books, social cards of Moskvich;

Accounting in the central public administration, TIN;

- - the registration of pupils in military registration and enlistment offices (VUS), passports.

2.30. Follow the additional instructions of the director of the Social Shelter, his deputy for social work, arising at any time of the day for the performance of official duties of a specialist in social work.

2.31. Upon departure on another vacation, the social work specialist temporarily transfers his duties to another specialist in consultation with the deputy director of social work.

3. Employee Rights

A social work specialist has the right:

3.1. To request and receive the necessary information and documents related to issues of its activities.

3.2. Submit proposals to the immediate supervisor on improving the work related to the duties provided for in this job description.

3.3. Require management to assist in the performance of their professional duties and the exercise of rights.

3.4. Constantly improve qualifications in the manner prescribed by law.

3.5. For all social guarantees provided for by law.

3.6. Other rights provided by labor legislation.

4. Employee responsibility

4.1. For failure to perform or improper performance of their duties stipulated by this job description - to the extent determined by the current labor legislation of the Russian Federation.

4.2. For causing material damage to the employer - to the extent determined by the current labor and civil legislation of the Russian Federation.

4.3. For offenses committed in the process of carrying out their activities - to the extent determined by the current administrative, criminal, civil legislation of the Russian Federation.

Head of Human Resources _______________

Head of the Social and Legal Department _______________

Familiarized with the job description:

"." _______________ 2010 _____________________________



Social work places high demands on those who choose it as their profession. We have already seen with you what complex complex problems it is aimed at, what principles should be observed in this activity, and what kind of comprehensive training a social worker should have. The set of common typical requirements for a social worker comprise his professional portrait. This systematic description of social, psychological, and other requirements for a carrier of a profession is sometimes referred to as a professiogram, specifying it in some cases, as a list of requirements in relation to a specific direction of social work.

A professional portrait of a social worker is described in some detail in scientific and educational literature and includes such basic components as theoretical training, practical skills, and certain personal qualities. Theoretical knowledge forms the basis of a professional portrait of a specialist in social work. As we know, social work is multidisciplinary in nature and therefore the theoretical training of a social worker should include knowledge of such basic disciplines as social science, psychology, social pedagogy, legal cycle disciplines, conflict studies, etc.

Since a specialist in social work often deals with asocial personalities, in particular, adolescents who are prone to deviant behavior, he should have knowledge in the fields of sociology and psychology of deviant behavior, psychodiagnostics, criminology, age psychology and pedagogy. A variety of clients of social work obliges its representatives to possess a number of competencies that enable them to provide services to different clients - homeless and unemployed, single and elderly, “difficult teenagers” and persons with disabilities. This, in turn, imposes a requirement to have a supply of knowledge that allows us to understand and analyze the causes of difficult life situations for different types of clients, to know their specifics.

Living in a society and dealing with representatives of different social groups, a social work specialist should have clear ideas about the social structure of society, the economic, social, political and cultural processes taking place in it, about different areas of public life, about needs, interests, norms different layers and subcultures. Therefore, it should be prepared in the field of social and human sciences, ensuring the general cultural level of a person and the level of his social education. This is facilitated by the study of philosophy, history, economic theory, political science, cultural studies, and the disciplines of the aesthetic cycle in the process of training.


A professional portrait of a social worker presupposes knowledge sufficient to be able to understand the representative of any social group, his needs and interests, doubts and feelings, tastes and preferences in different areas of life. In order to be able to understand the inner world and the thoughts of another individual, a social worker must have a fair amount of his own potential in the field of humanitarian knowledge, as well as navigate in areas such as art and religion. A specialist in social work needs basic knowledge from the fields of medicine, gerontology, psychiatry, as clients of social work are often people who have health problems, some deviations from the mental norm that require basic care.

Another important component of the professional portrait of a social worker is the practical skills that he acquires in the process of professional activity, as well as during training at a professional educational institution - a university or college (college, technical school). They represent a whole range of skills of a various nature - from the simplest skills to provide basic household services and first aid to the more complex ones, such as social-psychological and social-legal counseling.

Most of the professional competencies are associated with the process of interaction between the specialist and the client. This may include the ability to establish contact with your ward, trusting relationships, and organize cooperation in finding a solution to the problems facing him. Among the specific techniques that a specialist should possess, such as active listening, centering on the client, empathic understanding, protection from the effect of one's own “emotional combustion”, etc. These skills are studied in more detail in the course “Methods and Technologies of Social Work”, and also within the framework of some special disciplines and disciplines of specialization.

Currently, the program of training specialists in social work includes various types of practices that are designed to help acquire practical skills even in the process of studying at a university or college. However, for the time being, the amount of time devoted to these types of training and the level of its organization cannot be considered sufficient. In order to rectify the situation, it is necessary to develop closer ties between vocational education institutions and social services.

Personal qualities are also of fundamental importance in the structure of a portrait of a social worker, since such responsible humanitarian activities as social work dealing with people in a vulnerable, dependent position cannot be carried out formally, just for the sake of reporting and reward. In this case, it is doomed to failure. Unfortunately, at present, from the mass media we know many examples of the formal, and sometimes unscrupulous attitude of social workers to their duties. In this case, of course, their wards are the first to suffer.

So, a case is known that took place in the Leninsky district of the city of Krasnoyarsk, when social workers came to a very elderly lonely and practically non-walking woman living in a dormitory very irregularly and did not perform all the required procedures. As a result, an elderly citizen almost died of exhaustion. Concerned neighbors rescued her, who opened the door and fed the unfortunate old woman, helped her with hygiene procedures, and also invited television to publicize this situation. This example shows that in the absence of appropriate personal qualities, a social worker can relate to his duties formally, even commit obvious violations, taking advantage of the fact that their results are not always and not immediately noticeable, and his wards may not always require the services laid to them and stand for myself.

Social services should take all measures to avoid such manifestations. And this is possible if ordinary social workers, specialists, administrators, managers properly treat their work, and therefore customers, are aware of the importance and social responsibility that they bear before society. There are different points of view regarding whether to include personal qualities in the professional portrait of a specialist in social work, or whether they already constitute his spiritual and moral portrait. In this regard, it can be noted that the lack of these qualities leads to the inefficiency of all his activities and makes it impossible to achieve the intended results, therefore, makes the employee unprofessional. This proves that the presence of appropriate qualities is a condition for the professionalism of a social worker, and therefore is an element of his professional portrait.

Among the measures that ensure the proper level of professionalism of social workers, there may be the creation of a system of continuing education - vocational guidance in schools so that random people do not come to the departments of social work, then selection upon admission to vocational education institutions. For this, appropriate methods are needed that allow us to determine not only the level of knowledge, but also the personality orientation, the communicative abilities of the applicant. Finally, when hiring for social services, an appropriate professional selection is necessary, which should include procedures to determine whether the applicant for a particular vacancy meets the requirements, whether he has the proper general professional and socio-personal competencies.

Within the social institutions themselves, control over the performance of their duties by all employees should be carried out and incentive measures should be applied, and if necessary penalties, depending on the quality of the performance by their employees. An important way to maintain and increase the professionalism of social workers is the systematic training. A similar form of retraining currently exists in the system of higher professional education. Public organizations of social workers and social institutions that focus on innovative forms and methods of work, and professionally oriented media should contribute to the growth of professional motivation and the maintenance of a system of professional values.

All the personal qualities of a social worker necessary for him in the process of activity are usually divided into three groups. The first group consists of individual psychophysiological characteristics that characterize mental processes and conditions - perception, memory, thinking, level of anxiety, impulsiveness, restraint, and stress resistance. The second group is formed by the socio-psychological qualities of a specialist as a person - the ability to self-control, self-criticism, responsibility, honesty and openness. The third group includes psychological and pedagogical qualities that ensure the effectiveness of direct interaction with the client - sociability, empathy, attractiveness (accuracy in clothing, appearance).

Along with the general portrait of a specialist in social work, one can distinguish his more specific types depending on specialization. Specialization in social work deserves separate consideration, since a social worker in a sense should be universally trained. At the same time, a number of situations and problems require special knowledge and skills. How to resolve this dilemma and avoid narrow reductionism on the one hand, and scholastic universalism on the other? A way out of this situation is seen in the formation of a new type of specialization in social work - specialization not on any particular problem, but on a real object, in our case, the client as the carrier of a complex of certain problems.

In this way, the integrity of the consideration of the difficult life situation of the client can be ensured. Without dividing it into economic, socio-psychological, and medical problems and without spreading their solution to different institutions and departments, social work is able to provide a comprehensive solution to them. With this approach, polydisciplinarity and multifunctionality are not lost and, along with this, it is possible to fill this wide range of activities with specific content.

An integrated approach to solving social problems and the multifunctionality of social work make it possible to single out a number of professional functions of a specialist in social work. Among them:

Diagnostic, meaning the desire of a social worker to establish the causes of customer problems;

Advocacy, consisting in representing and protecting the interests of its clients;

Socio-therapeutic, or compensatory, implemented through the provision of support in difficult life situations, the provision of various types of assistance, social services;

Social preventive, involving the use by a social worker in his activities of methods that prevent the occurrence of social problems;

Predictive, consisting in the analysis of possible changes in customer behavior in the future;

Projective, manifested in planning the immediate and long-term results of the intervention;

The function of social control, which provides for monitoring deviant behavior and the application of social sanctions;

Organizational and administrative, manifested in managerial activities and interaction with other social institutions.

The professional roles of a social worker can be classified and more differentiated. Foreign authors highlight the professional roles of a social worker depending on his “working” functional:

A broker is a social worker who directs people to appropriate services that may be useful to them, in order to enable people to use the system of social services and connect these services.

An intermediary, a “buffer” is a social worker who is located between two people, a person and a group or two groups, in order to help people overcome differences and work together productively.

Lawyer, defender - a social worker who fights for the rights and dignity of people who need this help. His activities include the struggle for service, assistance to individuals, groups, communities, the struggle for change in laws or existing practice from the perspective of a whole class of people.

Assessor - a social worker who collects information, evaluates the problems of people, groups; helps make a decision for action.

Mobilizer - a social worker who collects, sets in motion, starts, activates, organizes the actions of existing or new groups to solve problems. Mobilization can be carried out on an individual level.

A teacher is a social worker who transfers information and knowledge and helps people develop skills.

Behavior Concealer is a social worker who works to make changes to behavioral stereotypes, skills and perceptions of people or groups.

Consultant - a social worker who works together with other employees to help them improve their skills in solving client problems.

Community planner is a social worker planning the development of action programs.

Information Manager - a social worker who collects, classifies and analyzes data on the social environment.

Administrator - A social worker who runs an institution, program, project, or social service.

Practitioner - a social worker who provides specific assistance, care (financial, domestic, physical).

The formation of a professional portrait of a social worker begins long before he enters the service of a social institution. We have seen how important it is which applicants come to universities for the specialty of social work and the quality of training that they will receive at universities. The development of a multi-level system of social education is called upon to promote better training for future social workers.

The concept of social education includes two aspects: in a broad sense, social education refers to the study of social and humanitarian disciplines in all educational institutions, starting from school and ending with universities. Its result should be greater competence of the entire population in matters of public life, its correct and deeper understanding and better preparedness for it. In a narrow sense, social education is understood as the training of specialists for the social sphere - social workers and social educators, psychologists, social animators, sociologists, etc. In other words, social education aims at the quality training of socionomes - specialists in the social sphere.

Both of these aspects of social education are important. The second insofar as the staffing of social services depends on it. But the first aspect is no less important, as it allows us to make society more enlightened in various issues of public life, people more prepared for various social situations, more tolerant and law-abiding, raise the level of general and legal culture, reduce the number of antisocial manifestations and social tension in society.

JOB DESCRIPTION

social work specialist

1. General Provisions

1.1. This job description defines the functional, job duties, rights and responsibilities of the social work specialist of the Social Technologies division (hereinafter referred to as the Social Work Specialist) of the Federal State Budgetary Educational Institution of Higher Professional Education “Russian State Social University” (hereinafter the Institution).

1.2. A person who meets the following requirements for education and training is appointed to the position of a specialist in social work:

  • Higher (bachelor's, specialty) or secondary vocational education or professional retraining in accordance with the profile of the activity;
  • Special conditions for admission to the work of a specialist in social work:

  • Lack of medical contraindications;
  • 1.3. A social worker must know:

  • Goals, principles and foundations of administrative and organizational activities for the implementation of social services;
  • Documentation regulations;
  • Rules of interagency cooperation;
  • Theory of Social Work;
  • The area of \u200b\u200bprofessional responsibility of specialists in related professions (psychologist, social teacher, lawyer, defectologist, rehabilitologist, etc.);
  • Functions and technologies of the employment service;
  • The composition of the documents required to provide social services to citizens who applied to social services and institutions;
  • Age-related psychology;
  • Fundamentals of valeology, social medicine;
  • Features of the application of social technologies in the Russian Federation and abroad;
  • Normative legal acts in the field of social protection of the population;
  • Psychological and socio-pedagogical foundations of social work;
  • Legal basis of social work;
  • Fundamentals of self-organization and self-education;
  • The economic foundations of social work;
  • The system of social services and social service institutions at the regional and municipal levels, their goals, objectives and functions;
  • Psychology of Personality;
  • Methods and technologies of self-actualization of citizens-recipients of social services;
  • Technology of social work;
  • The goals, principles and foundations of organizing social mediation between the recipient of social services and various social institutions to represent the interests of citizens - recipients of social services and solve their social problems;
  • The main directions of the policy in the field of social protection of the population;
  • Russian and foreign experience of practical social work;
  • Basics of compiling an individual program for the provision of social services;
  • National standards of the Russian Federation in the field of social services;
  • Fundamentals of designing, forecasting and modeling in social work;
  • The main types of problems that arise among citizens - recipients of social services;
  • Ways to activate personal resources and resources of the social environment;
  • The main forms and types of social services;
  • The main directions of the policy of social protection of the population at the federal, regional, municipal levels;
  • Technology of social work and conditions for their application;
  • Theory of Social Work;
  • Infrastructure for the implementation of social services in the municipality, local community resources;
  • Sociocultural, socio-psychological, psychological and pedagogical foundations of interpersonal interaction, personality psychology features;
  • The basics of integrated approaches to assessing the needs of citizens in the provision of social services and social support measures;
  • Types and characteristics of citizens-recipients of social services;
  • Typology of problems of citizens in difficult life situations, of various etiologies (social, socio-medical, socio-psychological, socio-legal, etc.);
  • The main directions of the policy of social protection of the population;
  • Fundamentals of document management, modern standard requirements for reporting, frequency and quality of the provision of documentation, the maintenance of which belongs to the terms of reference of a specialist in social work;
  • Goals, tasks and functions of bodies and institutions of social services;
  • Features of social work with different individuals and groups;
  • National standards of the Russian Federation in the field of social services;
  • Normative legal acts in the field of social protection of the population;
  • Diagnostic methods for difficult life situations;
  • Requirements for the confidentiality of personal information, storage and handling of personal data of citizens who applied for social services and social support;
  • Fundamentals of self-organization and self-education of specialists in social work;
  • Types, structure and content of documents required for the provision of social services;
  • National and regional features of life and family education, folk traditions;
  • 1.4. A social work specialist should be able to:

  • Use the basics of legal knowledge in the provision of social services and social support measures;
  • To ensure the representation of the interests of recipients of social services;
  • Be prepared to participate in pilot projects and use innovative technologies of social services for the population, taking into account the individual characteristics of the recipients of social services;
  • Compile a social passport of the family and citizen to ensure a comprehensive assessment of the process and the results of the implementation of the individual program for the provision of social services and the provision of social support measures;
  • Use the optimal combination of various forms and types of social services, technologies of social rehabilitation, adaptation, correction, etc .;
  • Direct recipients of social services to specialized social institutions (units) and / or to specialized specialists;
  • To choose the best ways to solve the citizen’s problem by forming and coordinating with the citizen an individual program for the provision of social services and the provision of social support measures;
  • To organize individual preventive measures with citizens at the place of residence (actual stay) in the form of consultations, assistance in organizing employment, recreation, recreation, providing social, legal, medical, educational, psychological, rehabilitation and other necessary services;
  • To ensure coordination of the activities of specialists in solving urgent problems of social services for citizens;
  • Motivate citizens - recipients of social services to actively participate in the implementation of an individual program for the provision of social services and social support measures, use methods and technologies of self-actualization;
  • Choose the most effective social work technologies applicable to the individual characteristics of the recipients of social services and their life situations;
  • To provide social support services for citizens in the process of implementing an individual program for the provision of social services and social support measures;
  • Ensure the integration of the activities of various state and public organizations in the implementation of an individual program for the provision of social services and social support measures;
  • To provide an integrated approach to the implementation of an individual program for the provision of social services and the provision of social support measures to citizens from specialists in related professions (psychologist, rehabilitologist, social teacher, lawyer, defectologist, etc.);
  • To identify the problem of a citizen in a difficult life situation, assess the possibilities of solving it by attracting specialized specialists (institutions);
  • Draw up the documents necessary for the adoption of needy citizens for social services (permanent or temporary) or the provision of social support measures;
  • Improve their professional qualifications in the field of the implementation of the labor function;
  • Correlate an individual social service program with its social expectations and needs;
  • To specify the purpose of providing social services and social support to a citizen on the basis of the diagnosis and taking into account his life plans;
  • Take into account the individual characteristics of the citizen who applied for social services;
  • To substantiate the use of specific technologies of social work, types and forms of social services and measures of social support in relation to a particular case;
  • Apply diagnostic methods of personality, abilities and inclinations, allowing to update the position of a citizen who applied for services, and to ensure the implementation of self-help and mutual assistance;
  • Predict the results of the provision of social services and social support to a citizen in need of their receipt;
  • Interact with other specialists, institutions, organizations and communities in the provision of social services and social support measures;
  • Improve their professional qualifications in the field of the implementation of the labor function;
  • Use the basic methods, methods and means of obtaining, storing, processing information, computer skills as a means of information management, including in global networks;
  • Show sensitivity, politeness, attention, endurance, prudence, patience for citizens and take into account their physical and psychological condition;
  • To establish contacts with the social environment of the citizen;
  • To analyze the oral and written appeals of citizens to the organization of social protection of the population;
  • Ensure effective interaction with citizens who find themselves in difficult life situations;
  • Conduct an individual survey of citizens in order to identify their difficult life situations;
  • Provide verification of information received from a citizen;
  • Store and process personal data;
  • Provide social counseling;
  • Work with documents, draw up reports on the results of activities;
  • To generalize and systematize information regarding a difficult life situation and methods for overcoming it;
  • Enter the received information in the database in accordance with the requirements of the software;
  • Record information received from a citizen;
  • 1.5. A social work specialist is appointed and dismissed by order of the Director General of the Institution in accordance with the current legislation of the Russian Federation.

    1.6. The social work specialist reports to the general director of the institution and the head of the Social Technologies division

    2. Labor functions

  • 2.1. Organization of social services and social support for citizens, taking into account their individual needs.
  • 2.2. Determining the scope, types and forms of social services and social support measures that a citizen needs to overcome a difficult life situation or prevent its occurrence.
  • 2.3. Identification of citizens in difficult life situations.
  • 3. Responsibilities

  • 3.1. Assistance in activating the potential and personal opportunities of citizens-recipients of social services, expanding the possibilities of self-help and mutual assistance.
  • 3.2. Advice on various issues related to the provision of social services and the provision of social support measures.
  • 3.3. Organization of the provision of social, social, medical, socio-psychological, socio-pedagogical, socio-legal, socio-economic, socio-rehabilitation services, social support services for citizens, as well as social support measures.
  • 3.4. Organization of assistance in the preparation of documents required for adoption of social services or the provision of social support measures.
  • 3.5. Assistance in mobilizing citizens' own resources and the resources of their social environment in order to overcome a difficult life situation and prevent its deterioration.
  • 3.6. Identification and assessment of personal resources of citizens-recipients of social services and the resources of their social environment.
  • 3.7. Providing mediation between a citizen in need of the provision of social services or measures of social support, and various specialists (institutions) in order to represent the interests of the citizen and solve his social problems.
  • 3.8. Organization of work on involving civil society institutions in social work.
  • 3.9. Organization of interagency cooperation in order to meet the needs of citizens in various types of social services.
  • 3.10. Organization of preventive work to prevent the appearance and (or) development of a difficult life situation.
  • 3.11. Planning actions to achieve the goals of providing social services and social support to citizens.
  • 3.12. The choice of technologies, types and forms of social services, social support measures necessary to achieve a specific goal.
  • 3.13. Determination of the required volume of services for the implementation of an individual program for the provision of social services and social support measures.
  • 3.14. Establishment of the timing and frequency of the provision of social services (permanent, periodic, one-time) for the implementation of an individual program for the provision of social services.
  • 3.15. Ensuring integrated interaction with other specialists, institutions, organizations and communities to assist in overcoming the difficult life situation of a citizen and measures to prevent its deterioration.
  • 3.16. Development and coordination with the citizen of an individual program for the provision of social services and social support measures.
  • 3.17. Identification of the potential of the citizen and his immediate environment in solving problems associated with difficult life situations.
  • 3.18. Coordination with a citizen of the purpose of providing social services and the provision of social support measures.
  • 3.19. Organization of the initial reception of citizens.
  • 3.20. The collection and processing of additional information indicating the problems of a citizen who applied for the provision of social services or measures of social support.
  • 3.21. Advising citizens who applied to the social welfare authorities regarding the documents required to receive a certain type of social services and social support measures.
  • 3.22. Maintaining the necessary documentation in accordance with modern standard requirements for reporting, frequency and quality of documentation.
  • 3.23. Identification and assessment of the individual needs of a citizen in various types and forms of social services and social support.
  • 3.24. Revealing the circumstances of a difficult life situation by organizing surveys, monitoring the living conditions of citizens at the place of residence (actual stay), identifying the reasons that can lead them to a situation that poses a danger to life and (or) health, analyzing statistical reporting data, conducting, if necessary , selective sociological surveys of the population.
  • 3.25. Advising citizens who have applied to the social security system about the possibilities of providing them with social services and social support measures.
  • 3.26. Initial verification and analysis of documents indicating problems of citizens who applied for social services and social support measures.
  • 3.27. Diagnosing a difficult life situation of a citizen, establishing its causes and nature.
  • 3.28. Keeping records of citizens in difficult life situations and in need of various types of social services and social support.
  • 3.29. Identification of missing information and (or) information requiring additional verification.
  • 3.30 Optional:
  • Observe professional and ethical requirements for the activities of a specialist in social work;
  • Be responsible and be guided in the work by the principles of humanity, justice, objectivity and goodwill;
  • 4. Rights

    A social work specialist has the right:

    4.1. To request and receive the necessary information, as well as materials and documents related to the issues of the activities of a specialist in social work.

    4.2. Improve qualifications, undergo retraining (retraining).

    4.3. To enter into relationships with departments of third-party institutions and organizations to address issues falling within the competence of a specialist in social work.

    4.4. To participate in the discussion of issues included in his functional responsibilities.

    4.5. To make suggestions and comments on the improvement of activities in the assigned area of \u200b\u200bwork.

    4.6. Contact the appropriate local government or court to resolve disputes arising from the performance of functional duties.

    4.7. Use information materials and regulatory documents necessary for the performance of their duties.

    4.8. To pass certification in the prescribed manner.

    5. Responsibility

    5.1. Failure (improper performance) of their functional duties.

    5.2. Failure to comply with orders and instructions of the General Director of the Institution.

    5.3. Inaccurate information on the status of the execution of assigned tasks and instructions, violation of the deadlines for their execution.

    5.4. Violation of the internal labor regulations, fire safety and safety rules established in the institution.

    5.5. Causing material damage within the limits established by the current legislation of the Russian Federation.

    5.6. Disclosure of information that became known in connection with the performance of official duties.

    For the above violations, a social work specialist can be brought in accordance with applicable law, depending on the severity of the offense, to disciplinary, material, administrative, civil and criminal liability.

    This job description is developed in accordance with the provisions (requirements) of the Labor Code of the Russian Federation dated December 30, 2001 No. 197 FZ (Labor Code of the Russian Federation) (as amended and supplemented), the professional standard “Specialist in Social Work” approved by order of the Ministry of Labor and Social Protection Of the Russian Federation of October 22, 2013 No. 571н and other regulatory legal acts governing labor relations.

    I approve
    _______________________________ _________ _______________________________
    (legal form, (signature) (full name, position of manager
    name of organization or other official
    enterprises) of the person authorized to approve
    job description)

    "__" _________________ 20___ g.

    Job description

    social work specialist

    ___________________________________________________
    (name of institution, organization, enterprise)

    This job description is developed and approved by
    the basis of an employment contract with a specialist in social work, in
    in accordance with the Labor Code of the Russian Federation, Resolution
    Goskomtruda of the USSR of April 23, 1991 N 92 "On Supplement
    qualification directory of positions of managers, specialists and
    employees and the establishment of official salaries of specialists in social
    work "and other regulatory legal acts governing labor
    legal relationship.

    1. General Provisions


    1.1. Social Work Specialist
    specialists and is directly subordinate to ____________________________.
    (Job title
    leader)
    1.2. The position of specialist in social work is accepted
    person with higher professional education
    _________________________________________________________________________
    ________________________________________________________________________,
    without presenting requirements for work experience.
    1.3. On the social work position appointed and
    dismissed _____________________________________________.
    (name of the position of the head)
    1.4. A social worker must know:
    - The Constitution of the Russian Federation;
    - laws and other regulatory legal acts, methodological documents in
    areas of social services for citizens, family and state
    family policy, maternal and child health;
    - norms of family, labor, housing legislation,
    governing the protection of motherhood and childhood, the rights of minors,
    pensioners, invalids;
    - The basics of criminal and civil law;
    - the basics of psychology and sociology;
    - the basics of general and family pedagogy;
    - software and methodological literature on social work;
    - the procedure and organization of the establishment of guardianship, trusteeship,
    adoption, deprivation of parental rights, referrals to special educational
    educational institutions;
    - advanced domestic and foreign experience in social work;
    - forms and methods of educational and social work;
    - the specifics of work in various social environments;
    - organization of medical and social work, health education,
    hygienic education of the population and promotion of a healthy lifestyle;
    - national features of life and family education, folk
    traditions of the region;
    - norms and rules of the road, labor protection, technology
    safety, industrial sanitation and fire protection;
    - rules on labor protection and fire safety.
    1.5. Professionally important qualities: ____________________________.
    (list quality)

    2. Responsibilities


    The following are assigned to the social work specialist
    job responsibilities:
    2.1. Identification at the enterprise (in an association, organization,
    institution), in the supervised microdistrict (district) of the family and individuals,
    in need of socio-medical, legal, psychological
    pedagogical, material and other assistance, moral protection,
    physical and mental health and the implementation of their patronage.
    2.2. Establishing the cause of their difficulties, conflict
    situations, including at the place of work, study, etc., rendering them
    assistance in their resolution and social protection.
    2.3. Promoting the integration of various government activities
    and public organizations and institutions to provide the necessary
    social and economic assistance to the population.
    2.4. Carrying out work among the population to promote healthy
    lifestyle, family planning, hygiene
    standards, fire protection measures, prevention of domestic and road
    transport injuries, offenses.
    2.5. Advice on various issues of social assistance and
    protection.
    2.6. Conducting psychological, pedagogical and legal consultations
    on issues of family and marriage, educational work with minors with
    antisocial behavior.
    2.7. Assistance in family education to persons experiencing
    the negative impact of the social environment at the place of residence, study,
    work, employment by minors, conclusion of employment contracts
    on housework for women with minor children, persons with disabilities,
    seniors.
    2.8. Identifying and assisting children and adults in need
    in trusteeship and guardianship, placement in medical and medical-educational
    institutions receiving material, social and other assistance.
    2.9. Submission of materials and documents to the relevant authorities
    to sue for deprivation of parental rights, registration
    adoptions, guardianship, guardianship.
    2.10. Organization for the Public Protection of Minors
    offenders, if necessary, acting as their
    public defender in court.
    2.11. Participation in the creation of centers for social assistance to the family,
    adoption, guardianship and guardianship, social rehabilitation, shelters,
    youth, teenage, children’s and family centers, clubs and
    associations, affiliations, etc.
    2.12. Organization and coordination of work on social adaptation and
    rehabilitation of persons returning from special educational
    institutions and places of deprivation of liberty.

    3. Employee rights


    A social work specialist has the right:
    3.1. Request and receive the necessary information and documents,
    related to issues of his activities.
    3.2. Submit proposals to your line manager
    improving work related to this
    job description responsibilities.
    3.3. Require management to assist in the execution
    their professional duties and the exercise of rights.
    3.4. Improve qualifications in the manner prescribed by law.
    3.5. For all social guarantees provided for by law.
    3.6. Other rights provided by labor legislation.

    4. Responsibility of the employee


    The social work specialist is responsible for:
    4.1. For non-performance or improper performance of their duties
    duties stipulated by this job description - in
    the limits defined by the current labor legislation of the Russian Federation.
    4.2. For causing material damage to the employer - to the extent
    defined by the current labor and civil legislation of the Russian Federation.
    4.3. For offenses committed in the course of their
    activities - to the extent determined by the current administrative,
    criminal, civil law of the Russian Federation.

    HR Manager
    _________________________
    (initials, last name)
    _________________________
    (signature)
    "__" _____________ 20__

    Agreed:

    Head of the legal department
    _________________________
    (initials, last name)
    _________________________
    (signature)
    "__" _____________ 20__

    Familiarized with the instructions:
    _________________________
    (initials, last name)
    _________________________
    (signature)
    "__" _____________ 20__

    If after reading this article you have not received a definite answer, seek quick help: