A real (not a customized review) about the work of the schopping live online store. I ordered elite Korean cosmetics for a loved one’s anniversary. Order 15770826 dated 06/19/19, you can check it. On 21.06 in the morning the order was received by the logistics partner schopping live company DHL. After my numerous calls to DHL, they confirmed to me that the order is in their warehouse and on June 22, from 10 to 14, just on the day of the anniversary, the order will be delivered by courier. Since the company is reputable (as the head own company, I used their services in Europe and the USA for many years) I didn’t worry, after all, it’s a global brand, first-class business reputation. However, the order was not delivered at either 10 or 12 and I did not receive any information about the planned delivery either by SMS or by phone. My call to the schopping live customer support service was simply unforgettable as an example of the fact that a Russian client in Russia is always wrong, and any big company, which has a Western or supposedly Western brand, can create any chaos in the post-Soviet space and nothing will happen to it for it. They explained to me in an extremely boorish manner that responsibility for the delivery of goods purchased at shopping live does not lie with the delivery company and does not concern shopping live directly. If I, as a client, want an item delivered to me, I must call the courier service myself and ensure that the purchased item is delivered to me. This is what I need, not them. The logic is ironclad. There is no responsibility to the client. Next, I called DHL, where they explained to me that yes, my order was being delivered today, but they had so much work to do that the couriers were tired (!) and they would not be able to deliver the order. As a result, the anniversary gift was not delivered. Out of curiosity, the next day I called shopping live, where they explained to me that the issue of delivery of goods purchased from them does not concern shopping live, but they can file a claim, which will be considered in in the prescribed manner. But most importantly, a shopping live store operates according to established rules, and the issue of delivering goods to the buyer goes beyond these rules. At the DHL company, where I also called again, out of curiosity in exploring the limits of rudeness, irresponsibility and disrespect for Russian customers, they explained to me that the DHL company does not bear any responsibility for the delivery of this cargo (!), because... She doesn’t deliver it at all, but transmits the information to third and fourth logistics companies that should already deliver my order, and who also do not bear any responsibility for the delivery of the goods. Moreover, I was indignantly told at the end “well, your order has been agreed with you for delivery on such a date (called one of the next days), what else do you want!?” In fact, no one agreed with me on any date and time for the next delivery. And on the site shopping live in my personal account the ill-fated order 15770826 is listed as delivered on 06/22/19.
Summary: if you want to upset your family and friends and mock them, giving them unpleasant emotions on their birthday or anniversary from not receiving a promised expensive gift, and if at the same time you yourself are a masochist and like to be humiliated and have your feet wiped all over you, proving that you are wrong, then you are welcome to the wonderful company shopping live and DHL. They will help you realize your deepest desires regarding sophisticated bullying of Russian clients for their money! Believe me, shopping live and DHL really do this brilliantly! These are high professionals in their field.
Every day there are live broadcasts on the channel, presented in a “talk show” format. Some programs are entirely devoted to German-made goods. In Russia, the channel has already managed to receive prestigious awards. He was awarded the title “Best TV Store” and was recognized as one of the best companies of the year.
The channel fully complies with European teleshopping standards. Shopping live is a real supermarket that allows you to buy useful things without getting up from the couch. The order can be placed by phone or online.
Before ordering, the buyer has the opportunity to evaluate the product from all angles: the presenters demonstrate it and talk about it in more detail. The purchase can be made online. The site presents full catalog all products sold live. Shopping live will completely change your idea of shopping!
On our website you can watch the Shopping live channel online and in good quality. The channel broadcasts live without registration and for free.
Shopping Live is a leading interactive shopping TV channel and multimedia platform that includes all modern formats of communication with the buyer.The Shopping Live TV channel is not an ordinary TV shopping channel. This is one of the leaders in the online shopping segment and one of largest online stores Germany, and therefore all aspects of its work are characterized by unrivaled German quality. The television channel and the website work in tandem, which makes the process of choosing a product extremely convenient and easy for any user. For those who are used to making purchases in an organized manner, the store’s website has a classic structure, but lovers of spontaneous shopping can see an extremely complete video review of any model with live impressions of presenters and buyers live on Shopping Live and place an order directly from television.
The assortment of the TV store is huge - household goods, appliances, clothes and shoes, cosmetics and perfumes. They will tell you about each product in detail, showing it in action, accompanying the review with advice from consultants and experts in the field. Thanks to this, when you buy some clothes, you will already know how and what to wear them with, when purchasing kitchen appliances, you will gain knowledge of recipes for original dishes, and if you are interested in beauty and health products, you will receive a free consultation with a cosmetologist. And all this without leaving home, live on the Shopping Live TV channel!
The level of customer service is also excellent - after ordering, you can receive information about its current status at any time, all existing delivery methods are used (mail, courier, pick-up points), all products are guaranteed by both the manufacturer and the teleshop - for this Even during the purchase, Shopping Live conducts a product examination of each sample, focusing on the highest possible European standards.
You can watch the Shopping Live TV channel online live and in good quality for free on any device.
The Shopping Live brand was created in 2010 and is actively developing in the distance selling segment. The company has two business directions - the online store ShoppingLive. ru and TV channel.
The Shopping Live TV channel was launched in 2011 as the first TV store of the new European format, which in less than a year grew from an unknown channel to the “Best TV store in Russia.”
In 2012, Shopping Live joined the group of European TV channels Home Shopping Europe GmbH (the parent company of the largest German TV store HSE24) and became the “First German TV store in Russia”
The main pride of the store is quality goods foreign and Russian production. On the ShoppingLive website. ru presented a wide range of for the home, modern appliances and accessories for the kitchen, effective home exercise equipment and health products, stylish jewelry for women, as well as those products that we select with care for our customers.
TV viewers who missed the broadcast of their favorite channel will be able to see it in the ShoppingLive online store. ru, by watching short videos for television products. In addition, for the convenience of all customers, each product is accompanied by detailed description and photographs.
Convenient navigation on the site will help you quickly find it, and a simple order form will save you time on the purchase. High speed of order processing and impeccable customer service are ensured by using modern technologies client service.
In ShoppingLive. ru You can purchase goods at really attractive prices. In addition, site visitors are regularly offered Special offers and shares.
Even the most demanding customers will appreciate the level of service of the online store. Our operators are ready to answer any questions about products, terms of service, delivery and payment at any time convenient for you - 24 hours a day.
