Beltelecom is a large telecommunications company, which includes the byfly, ZALA and YASNA brands, within which subscribers receive high-speed Internet access, television services and communication packages.
For the convenience of clients, the company has unified its services and offers the use of a single personal account, with which you can resolve almost all issues related to Beltelecom services without leaving your home. Let's find out in more detail how to enter your account and connect your personal account.
Login to your personal account “My Beltelecom”
Registration of a single account on the website
New clients need to follow the link https://my.beltelecom.by, where you will need to enter the number in the login form mobile phone, which will be checked for uniqueness. If the system has not detected a user with this number, the registration procedure will be proposed.
The second stage requires entering the confirmation code sent to the previously specified mobile number; enter it in the code field.
The SMS should arrive within a few minutes, the code is valid for a limited time. If the SMS message has not been received, click on the “Send again” button. After entering the code correctly, you will be directed to next stage registration, where you will need to enter the user’s personal data: name, e-mail address, password twice and click “Confirm”.
For security purposes, the password you create must meet certain requirements: contain at least 8 characters, at least one capital letter and a number. Confirm the entered data with the appropriate button, after which your Personal Area.
The service will prompt new users to add a service; go to the menu to carry out the procedure or skip it by selecting the “Add later” button.
For registered users, login to the My Beltelecom personal account is carried out from the same start page where registration took place. In the authorization form you need to enter your mobile number and click “Login”. After this, a field for entering a password will open, enter it and start working in your personal account.
Login to the old version of the site
Clients can use the old version of the site. Activation of access to your personal account occurs automatically when connecting to the service from Beltelecom, upon concluding an agreement. The document will contain the data for accessing the service - login and password. In order to enter Beltelecom’s old personal account, go to the company’s official website https://www.beltelecom.by, select “User Account” at the bottom of the page.
Next, go to the account for services based on the IMS* platform, after which you need to click “Old version” in the downloaded link.
You must enter your username and password in the authorization form.
Recovering your personal account password
Having forgotten the password from My Beltelecom, enter your mobile phone in the login window and click on the “Forgot your password?” button, on specified number You will receive a recovery code. It should be remembered that it is active for a short time.
To restore access to your profile on the old version of the company’s website, click on the same button, enter your e-mail address, login, code from the picture, click “Restore” and follow the instructions.
LC functionality
Creating a profile in Beltelecom will allow the user to:
- view information on connected services and manage them: connect, disconnect, change tariff plan, etc.;
- manage the services of different subscribers in one profile, connecting the services of loved ones;
- find out your personal account balance and payment history;
- remit payment;
- keep up to date with the latest news and promotional offers;
- obtain information about the location and operation of service centers;
- Contact customer support and view your call history.
Mobile app
Beltelecom cares about the convenience of its users, not only updating and improving their personal account, but also allowing access to it from a mobile phone. Not long ago, an application was released that supports the iOS and Android operating systems; you can download the program for free in the application store, or from the links below:
My Beltelecom version for iOS:
Application for Android system:
To start using it, install it and run it, after which information about the capabilities of the My Beltelecom account will appear on the screen.
The application can be used in two modes: authorized and guest. In the first case, full access to the service will be opened, in the second there will be limited functionality that will allow you to find out news, tariffs, location of service centers and more. To use the application in authorized mode, registration and login are carried out in the same way as in the Web version.
The program will prompt you to connect existing services client, what can you do:
After adding, you will have the opportunity to manage them in the most convenient and modern way. The functionality of the personal account on the phone has the same capabilities as the version on the official website.
Video review of the My Beltelecom application
Bottom line
Beltelecom includes several companies, whose clients have a convenient opportunity to use a single personal account and use it to view information about services, manage them, pay, keep abreast of news and special offers and much more.
Beltelecom
Beltelecom user account is a very convenient and modern Internet service that allows you to manage remotely connected Internet services. Using the capabilities of Beltelecom, the subscriber receives Internet access via wired and wireless technologies. The most popular wired technologies of our time are ADSL and xPON technologies. Wireless access is provided to subscribers using Wi-Fi and 3G technologies.
Each Beltelecom subscriber is provided with personal data to log into the user’s personal account. When connecting to Beltelecom Internet services, you will need to collect the following package of documents: agreement; service order form; rules for using data network services and Internet access; act of acceptance and transfer of property; act of return of property; memo.
Connecting Beltecom services
Beltelecom subscribers can use the following services:
1. Make calls to any direction (international, mobile);
2. Use the services of paid help services, order additional telephone services(music marathon, etc.);
3. Order themed packages interactive television, connect additional set-top boxes, use video-on-demand services, a virtual cinema;
4. Use additional Internet services (anti-virus protection, parental controls).
Telecommunication packages
It is more convenient to manage all connected services through the user’s Beltelecom account. To do this, you need to log into your personal account on the website https://byfly.by. This is possible after entering your personal login and password specified in the agreement concluded when connecting the services.
After correctly entering personal data, the user’s Beltelecom account will open within a few seconds. In the user account, each subscriber has the opportunity to use the following active tabs:
2. Tariffs and services;
3. Payments;
4. Statistics;
5. Ordering new services;
6. Service packages;
7. Services available for order;
8. SMART ZALA;
7. Telephone communication;
8. Virtual phone number.
User's personal account
The “Account Status” tab allows you to obtain information about the current balance. If the balance of a Beltelecom subscriber is equal to negative value, then this will lead to automatic blocking, which will temporarily limit access to the Internet and other services. It is very important not to block access to ZALA, byfly, IMS and other Beltelecom services, as this will limit the use of all connected services at the wrong time and the subscriber will not even be able to make a call. To avoid blocking of all services, it is necessary to top up your account in a timely manner.
Current balance
The Beltelecom user account provides its subscribers with information about all connected services and tariffs for them. This information is presented in detail in the “Tariffs and Services” tab. Here you can find out how much the subscription fee and other services included in the subscriber's package are. You can also find out the cost of other services that are not included in the subscriber’s package. After reviewing the tariffs for connected services, each subscriber will be able to independently determine the amount of the required amount that must be spent monthly on the service package. This will allow you to avoid unexpected blocking of services and use the services all month without problems.
Beltelecom user account also allows you to take the promised payment, which represents a financial transaction. This operation allows you to top up your personal account by a certain amount. But the subscriber must confirm the promised payment with a real payment within 3 days, otherwise the promised payment will be withdrawn from the subscriber’s personal account and will not be available for reuse. To fully repay the promised payment, the amount real payment must be equal to or greater than the promised payment.
Registering a virtual payment
Beltelecom user account allows you to set up an alert system for each subscriber, which automatically sends messages about planned events aimed at changing the work of your personal account, as well as about the emergence of innovations.
The Beltelecom user account allows each client to independently manage connected Internet services and is a modern Internet service that is very simple and straightforward to use. This account also allows you to monitor your balance, change tariff plans, as well as connect and disconnect Additional services, track service consumption statistics, top up your account. In addition, the user account has online support for subscribers, with the help of which all customer issues can be quickly resolved.
There are quite a lot of communication companies offering telephone and international communication services, as well as providing high-speed Internet, in the Republic of Belarus. However, many companies have their communications network only in a certain region.
Each of them offers their own services and tries to please customers with prices and quality of communication. ByFly is one of the communications companies of the Republic of Belarus, which is a conductor of high-speed Internet and communications throughout almost the entire country, it belongs to state company Beltelecom.
ByFly Company
Internet provider ByFly has been on the communications market for more than ten years. The company offers services for broadband access To global network. ByFly uses wired and wireless information transmission technologies. XPON and ADSL are priority areas among Beltelecom wired networks.
Wireless include 3G and Wi-Fi. The company positions itself as a provider of high-quality communication services, allowing easy connection to Internet networks, convenient use, and the ability to choose the appropriate tariff for each client.
What the company offers
Along with services for providing Internet networks, ByFly offers Internet services for anti-virus protection of a computer or other equipment. You can protect your computer from virus attacks remotely; this does not require the use of other media with an antivirus program.
When providing the opportunity to use Internet access, the provider offers the consumer options for using the network:
- Possibility of round-the-clock access. In this case, 24 hours a day you can be able to use the network without any restrictions on the traffic used without using telephone line. To do this, the network client must select only the signal speed that satisfies its needs;
- limited access. Assumes a certain amount of traffic per day. Optimal for users who do not need to use the Internet to obtain large amounts of information.
ByFly also offers a service such as parental controls. Thanks to the ability to block unwanted content, a parent can protect their child from visiting dangerous sites.
The company works with both individuals and legal entities, providing services comprehensively or individually. In addition, the company recently launched mobile version official website with the opportunity to use the services of a personal account from the Android platform.
How do you rate the quality of ByFly's services?
FineBadly
What opportunities does a personal account provide?
Having the opportunity to use a personal account, ByFly clients have access to:
- control over the state of a personal personal account;
- possession of information on received payments;
- change tariff plan;
- registration of the promised payment;
- activation of tariff payment online.
In addition, you can additionally order directly from your personal account necessary services, either cancel unnecessary ones, change the password for accessing services, or completely block those offers that are not necessary.
In the user’s personal account you can see the contract number, as well as login. It’s convenient to pay for services and check your account status from your personal account. The special express payment card provided by the provider can also be conveniently activated from your personal account.
Official website of the company: https://byfly.by/
How to register with Beltelecom
In order to be able to register in your Beltelecom personal account, you must be a user of the company’s services. To do this, the service provider enters into an agreement for their provision, after which they provide the opportunity to gain access to their personal page.
Instructions for logging into your personal account
To log into your personal account, you should open the “user account” page on the company’s official website. The service user must have in hand an agreement for the provision of services to the company.
The login login is the contract number that was concluded between the service provider and the consumer. The initial password must be specified in the same agreement: this is the password for entering the user’s account.
After entering the data correctly, click on the “login” icon. This is how the user ends up in his personal account.
NOTE!
Personal account address: http://byfly.by/client/room
How to recover your login password
If a user has lost his personal account login information on the Beltelecom website, there are two options for solving this problem:
- make a personal visit to service center companies with the passport of the owner of the contract;
- use the “forgot password” button.
When contacting the office, employees will be given new login and password information.
However, there is not always time to visit the organization in order to recover a forgotten password. Therefore, in order to be able to recover your password, you should indicate your address in your profile settings when registering Email, then the system will offer this email as a password.
After entering the contract number and email, you should enter the corresponding symbols in the “symbols from the picture” field and activate the “recover password” button.
After the above steps, the user will be taken to his personal account when forgotten password. The login will be saved, and the new password will be sent to the specified email.
How to change tariff
To change the tariff, you should open the “Tariffs and Services” tab in your Beltelecom personal account. Then select the line “change tariff plan”. Next, you should familiarize yourself with the provided tariffs and select the one that interests you by checking the box next to it and click on the “change tariff” line.
How to check the balance in your personal account
When entering the user account, in the row of tabs at the top of the page, click on the line “account status”. The screen will display the current balance, as well as the current tariff and other account information.
Telephone hotline: (+375 17) 2003498
Reviews about using the company's services
Beltelecom is one of the leading provider companies in the Republic of Belarus, therefore it has a large communication network and the ability to provide its services in regions remote from the capital.
The main reviews about the company describe their opinion about high-speed Internet:
(( reviewsOverall )) / 5 Customer rating ( 5 votes)
How do you rate the company's services:
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Beltelecom is a client for Android with which you can manage connected Internet and mobile services.
Usage
Users who have subscribed to receive a certain type of service from Beltelecom can constantly have access to the subscriber’s personal account. To do this you just need to install mobile app Beltelecom to your portable device and you can immediately begin payment transactions.
Possibilities
Installing Beltelecom on your smartphone will save you from having to visit the service centers of this company. You don't even have to talk to an operator on the phone! All questions you are interested in can be asked in text form, using the chat to contact tech. support.
Otherwise, this program serves to monitor the balance status in your personal account, as well as to remotely manage connected services. The application tools allow you to manage all services offered by Beltelecom. This includes IPTV, the Internet, and mobile connection along with intercity.
You will be able to view which services are activated, as well as manage them - for example, change the tariff or simply unsubscribe from types of services that are no longer relevant to you. No matter which of the available services the user connects, the application will help pay for it using bank card. Beltelecom can remember the details of a card that was used previously - you do not have to fill out the form again (except for specifying the CVV code).
Key Features
- remote payment for services provided by Beltelecom;
- tracking balance status, access to transaction history;
- auto-filling of forms after the first payment using a card;
- appeal to technical support in chat;
- Creation account using an email account or mobile phone number;
- untimely balance updating, which is the most common complaint of Play Market visitors;
- compatible even with the oldest versions of Android;
- simple and clear interface, not overloaded with unnecessary elements.
