Moscow and the area

www.perekrestok.ru.

Tape.co.

The quality of food is one of the most recently discussed time, and not for reason: from what we eat, our health and mood depends. Network discounters "Pyaterochka", like all progressive humanity, was actively involved in the struggle for the quality of food, for which it sells in its stores the same name "Quality!".

Bad item will not pass through the control of goods in Pyaterochka stores consists of several stages. First, we carefully choose product providers: the "Pyaterochka" network only works with the best producers of the country both on the federal and local level, which produce high-quality products. Secondly, before the conclusion of the supply contract, our experts visit enterprises suppliers to make sure that all the conditions for the production of goods correspond to sanitary standards. Thirdly, the most severe quality control is valid when receiving goods to the warehouse. Here our experts check the goods, its integrity, test the contents. By the way, at this stage a very large amount of goods is cut off. Therefore, poor-quality products on the warehouse do not fall. And fourth, quality control is valid for the supply of goods to the store. It happens that during transporting the goods deteriorates, breaks, its packaging is broken, etc., so we cannot weaken control. At the stage of receiving goods, the goods rejected the product that could be damaged or is spoiled during transportation. In the store, the goods are inspected daily: the expiration date is checked, the integrity of the packaging.

Fighting for freshness: the conditions of the program "For Quality are responsible" but is it possible to finally and irrevocably defeat the delay in stores? Unfortunately, it is almost impossible. In any case, not another retail network in the world has failed. The flow of goods is huge, and among billion packages that sell shops for the year, of course, can also be caught up and, unfortunately, there are units of overdue products. Of the thousands of types of goods in some store there can always be an overdue cake or yogurt. Nevertheless, this situation is not the norm, but for the network of shops "Pyaterochka" is just an emergency! That is why in all stores today a unique program "Quality is responsible". What is her essence? If the buyer suddenly bought goods with an expired shelf life in the stores of the Pyaterochka network (as well as the "Crossroads" network, "Carousel"), then he can exchange it on the same product with a normal shelf life. In addition, he will be returned with money. And the cost of overdue goods, which found the buyer, covers the administrator or director of the store from his pocket. After all, it should keep the quality of quality on control. This is true. We increase the quality through communication! Customer feedback plays a huge role in quality control. "Pyaterochka" is ready to change. If you did not suit the quality of the goods or service, do not hesitate - write in a plaintable book; Contact the head organization; Call the round-the-clock hotline of the Pyaterochka network - 8-800-555-55-05, report the fact, specify the address of the store and the name of the administrator or directors. Any complaints and appeals to the website www.pyaterochka.ru are also accepted and promptly accepted on the basis of your comments and suggestions. We draw conclusions about how well the store works well, if necessary, we change the administration, tearing relationships with unreliable suppliers, revise Some positions in the assortment. We are grateful to customers when they inform us about violations in stores or staff flaws. We want our stores to become even better, so carefully study each signal.

Memo to the buyer in order not to make a mistake in choosing a product, it should be studied. First of all, pay attention to the label where all information about the product is indicated, its composition. Do not be lazy, read everything that is written there. Find out for yourself a lot of interesting things, you will understand what exactly you are buying. Pay attention to the package - whether its integrity has been saved. The more perishable goods you take, the more carefully you need to check the manufacturer's dates and pay attention to the temperature storage temperature. In self-service stores, such as Pyaterochka, the buyer "communicates" with the goods, and no one prevents him from choosing independently, and if questions arise - you can always ask for clarification. And if they discovered an overdue goods, then you already know what to do.

lenta.co.

Promotion in Pyaterochka, if you find an overdue product, they give the same for free. Who took advantage of this? Tell us

well, if this action takes place in your store, then I advise you to pay attention to the yogurt of the manufacturer's "funny milkman" that they do not know with them in the top five, but 70% of these glasses with "bambazh", while the goods have a normal implementation period ... . Or just milk, it is often expired there ....

Wow, joke, I did not hear such)

is this an action working in all stores?

This action is valid in all stores! See the information on the company's official website. Quote: For the quality, I answer "Pyaterochka" offers buyers only the freshest products and carefully monitors their timely update on the shelves. It is almost impossible to purchase an overdue goods in stores, but if it still happens, within the framework of the program in each store, I answer the quality! " "Pyaterochka" will not only return the money for the purchased goods, but also will offer as a gift the same product of good quality (one unit of goods is provided as a gift, regardless of the number of goods acquired by the buyer with an expired expiration date, at a cost not exceeding the cost of the most expensive goods. From the purchase to be returned with expired).

I want to "notice" the main thing every product is punching on a check, so that everyone would be exchanged, and returned money, and if you are all trial, then you only 1 product from the check)

If someone doubts the reality of the promotion, then search for "Quality I answer!" in their official group in VK

there is no stock in the top. A gift is provided with only one unit of goods, regardless of the number of goods acquired by the Buyer with an expired shelf life, at the cost not exceeding the cost of the most expensive goods from the purchase to be returned with the expiratory expiration date.

touch.otvet.mail.ru.

"Pyaterochka" for quality does not answer?

At once again, the stores "Pyaterochka" are upset by the shelf life of the products! Today in one of the stores "Pyaterochka", located in the city of Alexandrov on the street. Gagarina, D.2 I found a children's porridge overdue for almost 6 months!

How does such a thing happen? Nobody checks out for baby food and the overdue goods are abusive on the shelves each day? And I know for sure that the program called the program called "Quality I answer!", According to which any buyer who will buy an overdue goods in The "Pyaterochka" store may require the store administration not only the return of money, but also the latest or similar product as a gift) The problem has been rapidly solved with this store, thanks to the adequacy of the store administrator, also removed the rest of the delay from the shelves. But in all this story, I am striking about this problem of a store supervisor, which claims that this program "for quality is responsible" has not been acting for a long time (although on the phone "hotline" always claim to be the opposite - that the program is indefinite and operate in all the cities of Rosyia without exception)

By the way, the information from the official site pyaterochka.ru "Pyaterochka" offers buyers only the freshest products and carefully monitors their timely update on the shelves. It is almost impossible to purchase an overdue goods in stores, but if it still happens, within the framework of the program in each store, I answer the quality! " "Pyaterochka" will not only return the money for the purchased goods, but also will offer as a gift the same product of good quality (one unit of goods is provided as a gift, regardless of the number of goods acquired by the buyer with an expired expiration date, at a cost not exceeding the cost of the most expensive goods. From the purchase to be returned with expired).

33strausa.ru.

Content Pages

Quality

Learn more about the quality control system in X5

X5 conducts continuous quality control of goods at all stages of work, interacts with suppliers and government agencies, every day providing millions of buyers guaranteed by high-quality goods.

The active program for improving the quality X5 Retail Group is aimed at constant control at all stages of the product life cycle, from entering goods to the range and input control on distribution centers before checking the quality and expirational terms in the trading halls.

The company uses an approach based on the principles of "hazard analysis and critical control points" (Hazard Analysis and Critical Control Points, HACCP), as well as modern quality assurance methods are used:

• Laboratory studies and testing in research centers and accredited test laboratories.
• Personnel training in places (in stores / RC).
• Safe storage and transportation of products.
• Modern equipment and express tests.

In order to ensure control of the quality of X5 products and suppliers have the right to conduct audits of the production conditions, attracting independent audit companies . For audits use uniform check lists . The terms of production according to the results of the audit is assigned a category in accordance with a single technique based, including on the HACCP principles. Positive audit results influence the choice of the Supplier to enter into an agreement.

Such a comprehensive work X5 Retail Group allows you to guarantee high quality goods and provide customers with the latest products.

In chapter " Useful information and technical regulation »Placed technical regulations, explanations, as well as answers to the most difficult issues related to the quality of goods.​

X5 Retail Group monitors the quality of services provided to buyers and the level of service in stores, trying to make the process of buying goods as comfortable as possible for all buyers. Every day, developing and improving the quality of work, the company seeks to attract customer client to this process, calling them to report all cases of incorrect service. To do this, in each trading network X5 Retail Group "G Orebaya Line" ("Pyaterochka": 8-800-555-55-05 ; "Carousel": 8-800-200-56-65 ; "Crossroads": 8-800-200-95-55 ), by phone whose information you can report information about low-quality products, service, violations by personnel, as well as constructive ideas and suggestions for improving the work of stores.

​

Mikhail Pennin

"Khryushi vs" told about the shares in the "Pyaterochka" after the raid

Kirov Motion "Khryushi Against" held another raid on the city shops. One of the shops was "Pyaterochka" on Chapaev, 3. Volunteers have long walked and watched the shelf life on each product. As a result, young people scored a whole trolley of overdue products. Among them were cakes, sausages, tomatoes, fish, dairy products, canned food, and so on. All products were opened by the seller on the camera. Fortunately, no scandals followed. Sellers adequately completed all the conditions of volunteers.

Follow the news "City Kirov.ru" in Telegram

In addition, according to the social network "Khryush", in Pyaterochka, a permanent action is undergoing "for the quality answer!". Any "Pyaterochka" store is obliged not only to return money for the acquired preds, but will offer as a gift the same fresh goods of proper quality as a gift.
Recall that at the beginning of June of this year, when checking one of the activists' stores, drierly beat drunk familiar, who called employees. Men tried to take away phones from young people and defeated them. Later the police arrived in place. One of the attackers detained, the issue of a criminal case decides.